Black Barts Steakhouse — Restaurant in Flagstaff

First things first, the atmosphere was cozy, almost cabin in the woods feeling. Old decor was nice but could use some updates. Entertainment was refreshing, a lot better than listening to chattering tables and silverware clanking repeatedly. Draw back was that the staff seemed a little more interested in singing than serving. My server was really quite polite and friendly. Though with entertaining and serving I could see issues with my table being ignored as she had to go sing. Now onto food, $33 dollars for a two lobster tail entree was a bit steep but I expected a little higher quality meal, not what i got. The lobster was under cooked and was going bad. Word to the wise, if the fishy smell is strong then it's on its last leg and shouldn't be made. Thinking it was maybe some other poor souls meal, I tried to eat my meal. Should have known better, now dealing with slight food poisoning, thanks for that. Although a lot more items tasted old unless it's fried, so the fryer works apparently. After finishing my meal and getting my bill me and my partner were going to split our tab. Half on card and half cash, not a difficult task you would think. After no sight of my waitress I take the bill to the manager to take care of it, but apparently the manager can't finish a bill? So he takes back to my waitress who either can't, won't or has no clue how to split a bill. Although this place has lots of potential and has some upsides, there's some serious issues in management of the employees and food going out. Would I recommend this place? Unlikely, although it has potential, I don't see this place changing anytime soon. They seem stuck it there ways and don't want to make changes anytime soon. Also don't go unless you have an iron stomach or would like your...

Singularly, the worst customer service of a restaurant or otherwise that I have ever experienced. The details are ridiculous. While we ate, my son's car was drawn on, vandalised, by someone with a Sharpie marker. Evidently my son parked in the RV registration space. That designation was not at all apparent, since there was ZERO signage of parking restriction for that spot and the RV office was closed, dark, no activity. Thirty minutes into the meal, my son coincidently returned to the car to find hand prints all over the windshield and driver's-side window and a note under the windshield wiper, written in Sharpie, indicating his error. Along with the note was a line of Sharpie marker drawn from top to bottom on the surface of the hood. I went out to see and there stood the RV office woman. I asked if she was the one that left the note and defaced the car. She belligerently admitted the note, but denied any damage to the car. As I pursued some of the details with her, it became obvious that she was intoxicated. She wobbled back into the RV office. After some discussion and a call to the police, General Manager Scott Tabako stated that we had no proof the RV office employee vandalised the car and said for all he knew, I did it. As far as the woman being drunk, he stated that she wasn't currently on the clock so that didn't really have a bearing on anything. The police arrived, a report was filed for vandalism and they went off in search of the woman who since had disappeared into the RV park on a golf cart. We finished the meal and paid the $350 check. On the way out, my wife asked the manager his name. He handed her his business card and stated that he would appreciate if we never...

What an absolutely AMAZING experience! My son (8 and hangry) and I came in not knowing what to expect… and WOWZA! We were NOT disappointed!

Right when we walked in, one of the servers was up on stage singing “Being Alive” from Stephen Sondheim’s “Company” and just NAILING IT!!!! I said to my (8year old, hangry/super grouchy) son: “OMG honey they’re doing Sondheim!!! We’re staying!!!”

Our actual server, Jon, was nothing but kind, and patient with us while the grumpy ogre impersonating my son wasn’t making it easy for him. Cut to — a few minutes later, when Jon (after hearing of my love for Sondheim) got on stage and friggin SLAYED “Marry Me A Little” (also from Company) my boy must’ve noticed the tears welling up in my eyes… (it could’ve also been the biscuits with honey butter) Just then, another server started to sing his favorite song from Disney’s “Hercules” and from then on… our night was nothing but fun!!!

The food was fabulous… but the service AND the entertainment are really what shines here!

Even while the servers were busy dealing out delicious steaks… the AMAZINGLY TALENTED pianist (Mr. Kyle) kept the party going with gorgeously arranged jazz standards, with a few more recognizable Disney tunes for the kids.

This crew knows how to read a room!!!

It takes a lot of chutzpah to get up there on stage and sing your heart out! Especially with people talking/plates clinking all around you!

Everyone is so kind and friendly, you can really tell they are having as much fun as you are!

For heavens sake! They did TWO kick lines!!!!! TWO!

Do yourselves a favor and get to this joint before Broadway snags all of these kids up!

LITERAL 10’s ACROSS THE...