Blue Coast Burrito — Restaurant in Florence

My boyfriend loves the burritos. So we decided to place a ToGo order today. We decided it would be the best practice of social distancing to order and pay online and simply pick up the order to not be around too many people (I help care for my grandmother who has MS after all). We noticed they closed at 8:00pm so we were sure to place our order of two burritos by 7:00 pm to give them plenty of time to make them and us time to drive there and pick it up (it was set for pickup at 7:19 pm). We arrive and my boyfriend went to pick it up (it should have been ready so no reason for us both to go inside). He immediately messaged me to warn me that they hadn't even started the order yet! They were apparently PRIORITIZING walk-ins over the orders placed ahead of time! Not only were they previously prioritizing walk in orders, but they continued to do so as I saw a minimum of six people walk in AFTER my boyfriend and walk out with their food BEFORE he came back. He did not receive our order until exactly 7:55 pm! That is just shy of AN HOUR after we placed the order! While working at a hotel sit-down restaurant, if anything took longer than 30 minutes, I offered an explanation, apology, AND an attempt to make things right... We were offered NONE of those courtesies here. To top everything off, when I got everything home I found they had thrown the two medium quesos in the bag upside-down. Thank goodness they were wrapped in aluminum foil though it did not keep from being a mess to open. This led me to realize they also did not bother to provide napkins with the order. I will NOT EVER be coming back here even after everything opens back up normally. The taste of the food can only save a business so much... My order wasn't worth their attention and their business is no longer worth my...

I was greeted upon getting in the line. I noticed lots of postings about news changes coming including prices, meal selections, kids meals etc. It was kind of alarming to see all of that also. Next I looked at the menu to see what I wanted. A customer directly behind me actually suggested the quesadilla kids meal, which I decided to get. It comes with cheese on a circular small 8 inch bread. They have gluten free options. I got chicken, steak, black beans, pico, cilantro, mild salsa, raw onions, cucumbers, spinach, and green onions. I asked for a light toast. It comes with 2oz queso dip and chips that are thin warm.and crispy, not crunchy, which I like crispy too.

The food was ordered to go. For my drink I got the fruit tea.

The taste was great, I wound up eating inside 😂 There was more workers inside than customers and I found peace in that. The employees are all professional, polite and posed.

The food was delicious, soggy because I guess I put salsa on it but good. The queso dip might be addictive so be careful. 😂 The fruit tea tastes like it's base was orange juice but it was good not too sweet and I enjoyed it.

I would recommend this place. I would rate 5 if they remove the numerous notices all over the store which leads me to believe management is very strict on everything and not open to change or allowing their employees to have much say or possibly customers.

Overall it's good food. Great service. Great prices, for now, since one post did say starting January 1, 2025 prices going up. So I might go in a few more times before that cause I'm on a budget and I'd rather eat at home for my sake when it comes to saving my money.

Grab you a kids quesadilla while you can for under &6.50 cause next year ain't no telling where the...

The food is solid and honestly the customization is a little too out of hand to the point where it is being taken for granted by the local customers. I don't see how the major complaints are up-charges or portioning on kid meals when to even look at queso anywhere is an up-charge (see Krystals w/cheese). Do people really expect endless chips and regular portions of meat for kid meals when the lowest common denominator for edible food (McDonalds) does not give endless fries for a happy meal, let alone extra patties of beef without serious cost increases? Its pretty clear when you go in that the portions are color coded, and expecting extra meat when they already punch cards for kid meals and serve them to people well over 12 years of age is a bit on the silly side. Chipotle doesn’t have four dressings plus four salsas they only have two salsas… of course those are going to be up-charges. This is also the only place in the state that allows for fully custom quesadillas with ten freebie toppings with a final price around ten bucks. Im not even sure how thats allowed or profitable but power to them, you are doing a good job. Pizza places charge per topping, sub shops are $15-$20 for a footlong, and other competitors don't entertain that notion...