They will lie to protect their own. About a week ago, my wife's coffee was made with cold brew instead of the regular white mocha. No big deal, I asked if I could have it done the right way, and even offered to pay for it. Which I did the second time they made the drink wrong.
Quite simple: Iced white mocha. 2 % milk, 2 Splenda, Regular creme, Pumpkin cold foam.
This final time they made my wife's drink, they put simple syrup in the drink, I know, because my wife gets sick and vomits, and vomit she did. So when we called to talk about it, not even asking for a replacement, we were shocked at the response. She lied about the syrup, claiming to gave looked on the cameras and talk to her crew on group chat about it. Another point I'd like to make, all 4 times I came to this store I was charged 2 or 3 different prices for the same drink. and I have receipts for proof. So why was I charged 2 or 3 different prices for the same drink? I order the same thing every time, and every time it's different. Why? Because it was made wrong. Apparently, stepping up to talk about something made wrong is a big no no here, as my wife was told by the manager to "stop coming, or order something else."
Needless to say, I won't be coming back. And everywhere I go, I'm sharing my story of this place. The public...
Read moreGreat spot in the downtown area! I was visiting from out of town and stopped in for a coffee and quick bite to eat.
The barrista who rang me up, and made both my drink and food, was so sweet and helpful! She made me feel welcome and appreciated. It was a great start to my day.
I ordered a rose iced latte with oat milk and a BLT croissant. Each item was terrific and the prices were good too! The croissant was a good size (not too much, but just the right amount) and was nice and warm with lots of flavor. The coffee was not too sweet and was a good morning pick me up.
The location is nice, clean, and well suited for a downtown location. It seemed to be a spot for local college students and workers from surrounding businesses, which made sense because if I lived locally, I'd go in to do work with a nice coffee and bite to eat.
When I visit again, I'll...
Read moreHidden Jem in Downtown Florence
As someone who visits coffee shops everywhere I go, I was thrilled to discover Lulu's Coffee Company while in Florence, South Carolina for a training. Nestled in the heart of downtown, this coffee shop is a true hidden gem. The space is beautiful, featuring exposed brick walls, airy windows with great street views, and a cozy, welcoming atmosphere that makes it the perfect spot to relax and enjoy a cup of coffee.
The staff is exceptionally friendly, making the experience even better, and the coffee itself is fantastic—smooth, rich, and expertly crafted. Lulu's has that rare combination of great people, great coffee, and a great setting, making it a must-visit for anyone in the area. I was very pleasantly surprised to find such a warm and inviting coffee spot in downtown Florence....
Read more