Mai Thai Restaurant Thai Restaurant & Sushi Bar — Restaurant in Florence

Amazing food I always come here and service is the best. But today Tim the terrible was working there he is new but told me he was working since july. Strike 1, not getting my order correct over the phone and not trying. Strike 2, not swiping my credit card correctly, and saying it "declined". I had over 500 bucks and tim said it himself "I swiped it too fast" oh well Strike 3, the dude is scared to talk to people in general and when I asked to go check on my food, he walked to the door, got to scared and came write back. Well, since I know the staff I went back and they were like "let us place a order for you, would you like to see the menu". I told them about "Tim the terrible" and they went in the back and my food was already sitting there for 15 mins but since Tim the terrible, did not check, here we are. To sum up probably the most yummy food in the area and everyone is helpful but if you call or go there, and Tim greets you or answers the phone, politely ask him to get someone else to help you. Unless you want to relive the 3 strikes I experienced. Tim the terrible is not fit of a FOH role and should be BOH. thanks. yummy food though as always and everyone else is awesome. Just not Tim the terrible. Avoid Tim the Terrible at all costs. I want to make a halloween shirt that says I got my food from "Tim the Terrible"...

I recently had the pleasure of dining at this amazing Thai restaurant, and I can’t say enough good things about my experience!

First off, the ambience is fantastic—it's cozy and inviting, perfect for a relaxed meal with friends or family. You can tell they’ve put a lot of thought into creating a warm and comfortable atmosphere, with lovely décor that reflects Thai culture.

The staffs here are truly exceptional. From the moment we walked in, we were greeted with smiles and warmth.

And then there’s food —wow! Every dish was packed with authentic flavors that transported me straight to Thailand. The ingredients tasted fresh, and the dishes were well-prepared, beautifully presented, and came in great portion sizes, leaving us fully satisfied without being overly stuffed. Whether you're a fan of spicy or more mild dishes, there’s something here for every palate.

Overall, this place is a true gem. If you’re looking for authentic Thai cuisine paired with excellent service in a cozy setting, this is the spot to be! Highly recommend it to anyone who appreciates good food and a welcoming...

AS A TOURIST LOVED IT 👌👌👌👌

Restuarant entrance was beautifully done with lot of flower plants ... Feels so pleasant while entering.. sweet smell ... water fountain sound... 👌👌

Mene has lot of Shushi options... start $5 upward to $12

Every Guest while leaving leaves with a smile and Compliments the staff for good food good sushi ....

Within that time period of making a selection from the Menu felt so good when all the Guest in it was Happy and content while leaving...

Menu is designed so well... reccomended choice... discription...varities.... not like other thai restaurant that is confusing... But this one is simple easy with pictures ... CONFUSED WHAT TO SELECT ... ALL LOOK SO GOOD IN THE MENU..

FINALLY, i tried the Thai spicy chicken with steam rice out of 4 level as described level 2 suited... $2 extra for extra rice..$14.99 for main entree...

TASTE WAS GOOD... EXTRA RICE NOT NEEDED... THE RICE THAT COMES WITH ENTREE IS IN A GOOD PROPORTION...

AMBIENCE POSITIVE VIBE.... FRIENDLY AND SMILEY STAFF... GREETS WELL TO ALL GUEST..

HIGHLY RECOMMENDED......