Castillo Craft Bar + Kitchen — Restaurant in Florida

My friends and I attended this restaurant from out of town while visiting for two birthday celebrations. We all ordered our foods and everything was off to a good start besides a few things seeming a bit unorganized. When it was time for us to order our entrees, my fiancé and brother in law asked what the price of the ribeye steak was because it stated “market price”, our server then told us. We then ordered our meals, my friends and I also ordered a sauce for the salmon we both ordered. When the food came out, my fiancé’s steak was completely cold as if it was sitting out for a while. We informed the server who of course took it back to prepare a new one, so of course he was not able to eat with everyone else. Everyone else’s food was also about nuke warm, along with that, the sauces we ordered for our salmons never came, and we proceeded to ask the server for them 4 times… by that time our salmon was completely cold. Once my fiancé’s steak did come out again, we asked for a steak knife which they did not have. Because of all of this and additional other small things we then called the manager over because we were so upset and unhappy about our food and experience. He brought out a few desserts and took off my fiancé and I’s entrees but everyone else still had to pay full price for there food even though we all had an equal terrible experience and service. My brother in law who also ordered the steak noticed that the price the server stated for the steak was DOUBLED on the check. We once again asked about it and the server was flustered and said he was misinformed, which he then took the steak off of his check. During all of this, we saw the table behind us which was a large group stand up and talk to an employee very upset and stated that his whole tables food was cold and kept saying what a terrible experience it was. Overall, it ruined our night because we were there so long due to the bad service and issues with our order. Do not go here, they have a lot of things to...

I like to start off with what a restaurant does right so let's start there.

The drinks were great and reasonably priced. We had datil pepper watermelon margaritas and a cucumber infused gin drink. Both were so tasty we had a 2nd round. Around 15 bucks a piece. A reasonable price for a great drink.

The food. The best dish by far was the bolognese. It was flavorful, beefy, a good portion and the pasta was cooked perfectly which is rare. There was even a spare shrimp inside the dish which was a tasty surprise. Would order that again.

For starters we had the mango habenero wings and beef satay. Alas they didn't have the sauce for the wings and offered a 10 spice dry rub instead which was fine because it ended up being tasty. My problem was for $17 you only get 6 wings and no sauce. For 3 bucks a wing you gotta do it better than the random wing place. There was nothing spectacular about these wings that made them worth the $3 a wing and especially when they're on the menue advertised as something much more enticing.

Now were getting to the not so good parts..

The beef satay. The portion was good and they were cooked well but the way they were described in the menue you would think the sauce would be flavorful or the chili coated peanuts would add a dimension of flavor to the dish. Alas. It did not. These beef skewers fell flat. I'm talking about medium well, no taste, no season regular degular beef. Shame.

Finally desert. Chocolate creme brulee with a lavender whipped cream! Ooohhh. That sounds good! Wrong. There was no lavender whipped cream and chocolate creme brulee is a fancy term for burnt moose.

Valet parking was convenient! The dude was friendly make sure you tip him well

All in all we won't be returning. $185 will get you a far better meal damn near anywhere else in town. Hopefully this helps someone know what to order and what to avoid when they...

I dine-in yesterday with my family for our Christmas dinner, we booked our “experience” months in advanced and we were quite exited to have a good dinner experience and family time.

We had a great family time, bad experience and food that was far from meeting the price tag. After getting home we ended up stoping at a gas station to get frozen pizzas and chicken nuggets after having spent 2 hours plus +$900 in the Castillo.

We came in for the experience that was offered, but we did not feel any value from it. We were in a big and nice room but this seemed to be used as storage room and it isolated us from most of the servers we had to either get up and look for them or wait until one came by which could be on ranges from 15-20 minutes. We didn’t even had salt pepper. I wonder if this dinner “experience” was overbooked and us being a big family were sent to the storage room, a very nice room but not as serviced as the average table.

To make things worst the time between each course arrived to the table was extremely extended. We kicked at dinner of making digestion 4 times in a dinner waiting for the next course to arrive. Yes we could have asked more from the servers but we were not about to stand up every 15 minutes from the table to search for a server to express our disagreements plus we thought we were paying for an experience with that elevated price tag.

Summary : Family time was amazing because we were all together. Food was bellow the bar with the prime rib not felling warm and fresh, deserts having refrigerator taste, family to share plates portions way bellow the head count in the table. Service did not meet the elevated price tag, why do we need to keep standing up and looking for our server to get service. For this we would just go to a...