Domino's Pizza — Restaurant in Florida

Double check your order!!!

The last 4 times I have placed an order with this Dominos, something has been missing from my order. One of the times I take partial blame as I did not verify the order before leaving the store on a carryout order. The other 3 orders were delivery. One was missing a salad which the store offered to place a notation on my account for a free replacement, meanwhile this left a member of our group without food. Then tonight I was one item, I had ordered 2 of a particular order and only received 1. Was told by the delivery driver that his manager prepared the order for him and he was not sure. Finally stated that he would bring another one. Been over an hour now and still waiting!! Let's see if they actually do bring it, or if I have to take it to the next step

Really!! You're going to pass the blame when you should have checked to make sure you had everything before you left? Excuses are useless, offer solutions to the problem.

Would have only given 1, but at least the pizza was nice and hot!!

UPDATE: after waiting 3 hours anf still no replacement, I contacted the store to speak with manager. I guess he is one who is afraid of conflict with the customer and would not get on the phone. Just asked for credit to my card and as of 3 days later, still have not heard anything. This is ridiculous!! Guess I will take my business elsewhere.

UPDATED UPDATE: ONCE AGAIN THEY SHORTED MY ORDER!! This is crazy and I am stupid for continuing...

Sometimes the pizza is good, and sometimes the workers seem high and can't cook a pizza properly. However this time there was a lady that couldnt understand English adequately enough to fulfill our order or properly compensate us for a pretty major inconvenience we ran into after ordering online and she even ended up hanging up instead of just getting her manager. We called another Domino's to see what could be done because now we're without food and waiting on a refund (that the original woman said may take 2 days or may never come unless we call again to ask for it, and this is apparently a "guaranteed refund"). The new dominos we called said in tonight's instance that the woman handled the whole thing incorrectly and definitely lied about being the only one in the store among other things. Idk who runs this specific store since she was actively hiding that information from us, but please get your workers on track. Update: the manager was great and helped us the next day. After being helped by her, it was confirmed in my eyes that the employee that handled our order originally is just a liar and bad employee, so I feel bad for the manager for having to deal with that. I hope the original employee gets fired because if she wants to get out of doing her job then she just shouldn't be employed. It's not like we had some crazy request or were...

If I could give zero stars I would, this place is great if you want to neglect children and starve Families after a long vacation day. Ordered around 8:54 PM did not get our food until 11:43 PM. I was on the phone waiting to be in contact with someone for almost an hour come to show they were avoiding me because they knew the errors in their system as well as their lack of quality and regard to customer service or anybody for that matter. Let’s why need to shut down or take better ownership skills and management skills. Honestly I’m surprised they stayed in business long. Family member went to get our pizza because it was taking so long and they said it is normal to take two hours to be delivered. We went there to get a refund and they said it was out for delivery come to find out they lied just to refrain from giving us a refund and we had to wait even longer. CEO take a look at this place or shut it down.

-an angry mother who almost had starved children tonight

Thank you for neglecting my child my family and for ruining a vacation night because of your lack of ownership skills

By far the worst establishment ever to get a simple pizza my two year old can do better .. Absolutely pathetic looking forward for changes to happen if not well good luck. At least I got the actual...