Häagen-Dazs — Restaurant in Florida

If you only speak Spanish or you don't have money for a tip, don't come to this place, they discriminate against you. Today I visited this place with my family and it was super disappointing. While I was waiting to place my order, I spoke to my cousins ​​in Spanish. The lady who took the order, because of this, served us in Spanish. When we finished placing my order, I paid with my credit card intended to leave the cash tip but I heard when the lady told the other girl that we had made an order of 60 dollars and that we had not left a tip, at that moment I felt a total discrimination on the part of the lady, not only because to the language but also to the attitude of the lady, no client is obliged to leave a tip if they decide so or better they should provide a better service so that each person feels the commitment to return the same courtesy, the manager of this place should have more simplicity when hiring your employees, for this reason we will not return to this place, and a note my cousins ​​and I are American citizens sons of proudly...

Horrible customer service they were not polite lacked comunication skills and organization. The place where the line stars its not clear there no floor signs nor a bar to sign the start at eye level. 6 employees saw us standing there no one was kind enough to great nor point the line start upon our entry. When we arrived there was only 2 people lined us against the counter ordering hence we did the same. After afew minutes 2 groups of people arrived an 2 lines formed. The employee still did not point out the line until other clients inquired. Once they did the girl particularly was extremely rude screamed that the sign was on the ceiling. We point out that we came before all this people yet she looked at us and skip us starting serving people that came after us. We left and we dont plan on coming back to...

I walked into the store 8/31/2021 around 8:45pm I had a very rude young lady tell me that I could not be offered service unless I wore a mask. I have done my part by being vaccinated and the way this individual treated me was UNACCEPTABLE. When I asked the individual for a mask she simply answered we don’t have. I work in customer not only do we provide freedom of CHOICE to those who do not want to wear a mask we have a box of always available for anyone who chooses to do so.How are you going to enforce something and not have it available for someone who does not have one? This business will have a rapid down fall if they don’t not rectify not only the customer service staff but these “policies” they...