I usually order a egg, cheese and ham breakfast sandwich and a diet coke. It's usually a perfect for a quick bite to eat in the morning for work. With it's fluffy eggs, buttery flakey croissant, and delicious white cheese sauce. However, today, I was greeted with what I could only describe as the Walmart version of the delicious sandwich I usually get. Upon calling the restaurant, the gal I spoke with bluntly stated that this is how it is always made, and the only difference is the croissants they used. Well, madam, I would like to respectfully tell you, that this monstrosity is not what I usually receive. That this is NOT how it usually is, and that is why I am calling to complain. If it were, as it always is, I would not need to call to complain. I feel like my money was wasted, and I definitely won't be ordering from here again. Not just because of this drastic downgrading of a perfect sandwich, but because of the rudeness of the gal I spoke with. Customers with complaints/concerns should not be met with an attitude as if the complaint is a...
   Read moreWe love this place! Have tried most lunch items on the menu and so far all extremely good. We decided on trying their catering services for an employees last day. We ordered the build your own sandwich tray and WOW what a spread! They included everything- Fresh baked assorted breads; meats/cheeses (Boar's Head- YUM! and they were even nice enough to suggest and separate out one of the meats for one of our employees on a special diet); all the fixings -(lettuce/tomato/onion/pickles/dressing); utensils(eating and serving); napkins; condiments; salads and desserts. The presentation was really nice and eye appealing, everything on prepared trays and the best part was it was all ready to serve. Everyone here was quite impressed with the display and the amount of food received. Not to mention D-E-L-I-C-I-O-U-S!!!!!!! Thank you Mity Nice, you guys...
   Read moreThere's nothing Mity Nice about the customer service. My office and I will not be ordering from here again. Way overpriced too for poor quality food and service. I was charged for my order and shouldn't have been. The lady who answers the phone is rude and mean to customers and her driver. I have been trying to call since 2:45pm and no one has answered the phone yet. I will be disputing this with my bank. I waited over an hour and a half for my order and was quoted a delivery time of half an hour. The food was cold and soggy. When I called to check on the order the lady was rude and snappy. No apology was offered or anything. I placed several orders for my ccompany. I made it known we wouldn't be paying for our order. We all wanted a refund. I was the only one who...
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