Sbarro — Restaurant in Florida

Neither the person handling the food nor the cashier spoke good English or really cared about communication.

When ordering I noticed there was a pizza with no red sauce. I asked if it was like Alfredo. His response was white cheddar. I’m not a huge fan of red sauce so I decided to go with it. He did seem to know enough English to ask for here or to go.

At the register we were rung up for our two slices of pizza and two drinks. Our total was either $15 or $16 and some change. I asked the lady to please split my payment. $15 on one card. The rest on another. She gave me a blank look. Did something on the register and said okay. So I tapped my card. She didn’t say anything but the screen came up again to pay. Figuring she’d done as asked I switched cards as planned. She said $1. I told her I had wanted to split the payment. She should have been paid. She flipped the register screen around to show I owed $1. I said now I don’t know what’s what on the cards. I pulled out another card. Thinking it had gone through I stepped aside for my other half to grab our drinks. She called over the guy handling the food. He called out we still owed. I said to him it should be paid it was split between cards. He flipped the screen around to show I still owed $15. I ran the original card again. After affirming we were good we hurried along. It was a very embarrassing ordeal. I didn’t get a receipt. I do feel as if I somehow I over paid.

Once I was seated my other half scouted out other places to get napkins and straws for our to order.

I know it’s on the mall to keep the food court clean… there wasn’t a clear surface anywhere. The sides of the tables were sticky. There was a lady wondering around with a towel and spray pretending to clean. We found the least bad option to sit down.

My other half had no complaints with his pizza. Mine was all right. There was no sauce of any kind. It was basically cheesy bread shaped like a slice of pizza.

I told him I don’t want to eat here again. I don’t like places where I can’t be understood. I’m handicap and have enough issues without being made to feel incompetent and/or...

The 2 girls that were making the pizzas were not wearing gloves, one girl was touching her face and going right back to handling the food bar handed. The other girl had a ring on each hand and was kneading the dough bare handed. That alone is against health code regulation. Your not supposed to wear rings while handeling food. Do you realize how much bacteria is in jewelry? Especially rings! How you know theres nothing stuck inside or on her ring that she is now transferring onto the pizza dough? I would NEVER eat there! They obviously don't care aboutmaking their customers sick since I didn't once see anyone WASH THEIR HANDS! The ONLY person actually wearing gloves was the guy that was setting out the trays of bottle drinks and packaged foods. How ironic! Sbarro management you might want to have your employees take a serve safe test (you can buy the booklets yourself and have them take the test right there in front of you) or train them on cross contamination...

There is a lot of food in the mall granite the Popeyes in there isn't the best of service. And a lot of the service in the Orange Park Mall has died. Put Sbarro's has literally fell off the map in horrible service disgusting food me and my wife regret getting our lunch from there yesterday we're sitting here with stomach aches today. So I believe from someone who has worked in many kitchens before that this is food poisoning. If it is not food poisoning it's from spoiled food. So as I leave a horrible review for this wretched pizza place. I want the owner to know that you guys need to pick it up and cook fresh food everyday. Try to do it every 3 hours. Does Stromboli was gross. Biggest waste of $20. I will never return here again. And I highly recommend those who read this review not to go there as well. Saving you a stomach ache and a...