The 1 star isn't because of the actually mall itself and the services offered. The one star is because there are a bunch of gossipy, petty, jealous people that work there that don't know what they go to work for or what their priorities are. They spend so much time being consumed in drama that it affects their ability to effectively run a business the right way. Now I will say, I am partly to blame, I did something I wasn't supposed to which is hang out after closing hours after I lost my job there. But I lost my job and was trespassed behind heresay that was taken back to the mall manager incorrectly which lead to my termination and trespassing. Barry, the Security Services Director, reported incorrect and misleading information to the mall manager and instead of giving my boss an opportunity to hear my side of the story or handle it, they had me terminated which went beyond my boss's control. I am very vocal and have no problem saying what I need to say to anyone. And I will say this. I would advise you, Barry, that if you're going to gossip like a teenager and tell something that was said to someone, make sure you tell them what was said accurately or don't open your mouth period. You cost me my job and affected my livelihood because of your nonsensical approach to rely information that you clearly did not hear right. I am due to also tell you that you need to act your age and not your shoe size. You are an old man and you should be a role model to your coworkers and direct reports, not act like you're in high school, gossiping and instigating incidents like you're at lunch. And to everyone else that may be aware or even unaware of what happened, learn from my martyrdom. I am a victim of unfortunate circumstance. I even wrote an apology letter to the mall manager to try to amend for what had been done. So if you have a grievance, do not talk to your fellow co-workers. You don't work with people who can be trusted. Security even lied and said they told me stuff that they didn't to make the Trespass legit. I'm certain lying to the cops is a crime of some sort. But I digress. Anyway I'll end on this. I stress again, there are some very petty and childish people who run this facility. If you're shopping there though, you should be good. If you work there, just watch your back. Watch what you say around who. Apparently, I was just the most threatening person at the mall, even though I didn't do anything wrong. Be very careful...
Read moreMobile Station: I am sharing this to warn you against going to this repair place. Maybe it was one off maybe it wasn't but I was in Florida on June 28th and decided to allow this business to repair my phone. I have an LG Aristo 3+ and he was only charging me 80.00 to fix the screen. Great deal right? We ended up purchasing two phone cases, two screen glass protectors, and he fixed my phones screen. We get back to TN on 6/29 he knew we were heading back as we told him that we were from out of state, two days later my screen is messing up on the bottom left corner the glue has come off of my phones screen. I decided to call this merchant and let them know the issue. I told him I didn't want the full 160.00 refund that we spent as the only issue was the screen so the 80.00 was sufficient. He had me call him the following day while he was at his business to give him the last four of my credit card number so he could refund me stated it was no problem. I tried to work with him for over a week before we finally disputed with capital one. We asked capital one to only take off 80.00 but they disputed the entire charge. Funny that after we dispute this charge and the merchant hears about it he decides to text me stating I knew I was wrong and this was the incorrect amount. Mind you this was after giving him TIME to right the wrong done to me. He lied and told me the money would be in my account and it never showed up. I told him to dispute with his bank and he did. He lied on the dispute stating he has a 7 day policy which he never showed nor spoke to us about. He lied and stated I intentionally unglued my phone. He lied after I RECONTACTED him and said he would work with me and refund the money not to worry and I still don't have the money. I have no problems leaving this review and will be taking it up with whomever it takes to resolve this as I now had to go buy a new phone since this one is absolutely USELESS. I am ashamed he is allowed to have a license inside of Orange park mall. I did NOT intentionally screw up my 200.00 phone and have him fix my phone to mess it up again.
Updating to say I still have no refund from this...
Read moreSaturday night (2/24) Me, my sister, my boyfriend and my two kids (5 and 1) went to Orange Park Mall. We were there for a couple hours but finally decided to leave. Walking past Victoria Secret heading towards Dillards, we had a close encounter. Thankfully I was paying attention. I pushed my 1yo in the stroller and walked in front of my family. Then two young girls, couldn’t have been any older than maybe 17, were horsing around in the walkway. They were pushing and shoving each other. One girl came barreling towards my son in his stroller and I put my hand out and started yelling “hey! Hey! Hey!” Trying to get them to stop. I hit her in the chest and pushed her back as her hands hit right above my sons head. They laughed and ran off. This could have been a very bad situation. As a mother my job is to protect my kids, had she hurt my son in any way shape or form, I would have had to contact security or handle it myself. I didn’t get an apology or anything from these two girls. We were already on our way to the car, so we decided just to leave at this point. My kids were shaken up. I was shaken up. Luckily my son is okay and she didn’t hit him in the face, she was INCHES away. This is just all unnecessary and uncalled for. If you teach your kids to respect other people and their surroundings we won’t be having problems like this. The orange park mall is going down hill everyday and I’m close to never stepping foot in there ever again. These two girls probably did this for laughs and went about their day. But I’m now thinking of every way my son could have easily gotten hurt. It I was not paying attention, maybe talking to someone else or simply looking the other direction, this girl would have fallen on top of my son. Do better people. It’s all fun and games until an innocent...
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