Starbucks — Restaurant in Florida

I went inside to order a coffee for my wife and there was no marked area to order. The only sign at the counter is for online order pickup, no “order here area” and there is no staff member to take in person orders. Just a long counter for online orders and staff making the drinks and setting them on the counter for pickup. Since I was standing for some time with no one offering to help (I believe they just assumed I was waiting to pickup an online order), I asked a staff member if it’s online orders only or if I could place an order at the counter. She told me you can order at the counter and someone will be there to help me. I stood there for another period of time while the staff worked around me filling online and drive-through orders. So I decided to leave and go to the Starbucks at Target. It feels like gone are the times of just walking into a coffee shop and ordering a drink from a...

It was good but there was a wee bit of a wait. But what got me was that, there is no phone number to this Starbucks location that I could find. The phone number listed is only for Target but when it "transfers" you to Starbucks it automatically hangs up. If you call back it hangs up again. Call back again and it says that this is not a valid number. So that part was a bit frustrating. But the guy who made my brown sugar shaken espresso did an excellent job and the girls were polite and real friendly and it was a good visit. Also, I was glad they take the app here at this location. Some target Starbucks don't accept the Starbucks app (or they used to not accept it, idk things might have changed) so I'm glad for that. Helped me get my much needed...

Friday 3/24/23 7:10pm DIRTY, Horrible customer service. One of the baristas (with the puny tail) left the other one alone with a line, went to the back of the store to have a melt down yelling “you don’t know what it’s like to live this life!” The other one serves me my coffee, after paying $5 for the coffee, I cleaned off the counter area and the customer behind me says “I KNOW RIGHT! I was going to ask for the broom!” Then the barrista hands me the coffee and it was old and stale! I came back inside and ask her for a refund and she said she doesn’t know how to do refunds. She offers me the other light roast, it was just as stale. Then she finally brews me a fresh pot!! Left the store 7:45pm...