Subway — Restaurant in Florida

Restaurant is clean and food tastes fresh. This is my favorite location. Most employees are warm and friendly, and efficient.

Unfortunately, there is one employee—female, older, heavyset, and works nightshift with a cavalier attitude; For instance, she threw a piece of cheese on my salad without first slicing it, plopped hot grilled chicken on top of the cheese causing a gooey mess on the lettuce, and refused to label or mark with a pen our wrapped subs before bagging them (so everyone in my family was left to unwrap, inspect and wonder which sub was theirs). No common sense, and if this next incident hadn’t happened to me, the stupidity of the situation would have me roaring in laughter! I simply asked for mayonnaise on one half of a footlong sub. Before I could scream “No!” she had splattered mayonnaise horizontally across the entire top side of the bread without the bottom half (who does that?). No apology, and she argued that she did ‘half’ the sub as I asked. I exclaimed, “not that half, when you close it, the whole sub now has mayonnaise!” It wasn’t readily to her comprehension what half a sub is. “Oh” is all she replied but did not apologize or think of a way to make it right. She just didn’t care. Whenever I visit this location, I’m hoping she’s not there or I run into anyone but her to...

I came here tonight around 8:40 pm. First time at this location and worst experience! There was barely absolutely no lettuce left and about 3 spinach. I asked the lady that was making my sandwich if they had any more lettuce. She told me no, that that was all they had(the bit that was left looked warm and brownish) I basically ended up getting an empty flatbread (only some onions and green peppers) I normally add lettuce and spinach ( and they always give you a handful) there wasn’t even enough for a “dash”. I sat down to eat, and shortly after (not even 5 minutes later) 3 customers walk in and place their order. Once I got up to leave I look at the food station and the tub was now FULL of lettuce and FULL of spinach. Why couldn’t she just go to the back 5 minutes prior and give me lettuce?? She clearly was not trying to provide great customer service. Evidently, as she was finishing my sandwich she asked the other employee what was the time, her coworker said “9:00 pm” and she said she was leaving already. This lady needs some training, you don’t just decide to not fully serve your customers because you’re too lazy to go to the back and get more lettuce; nonetheless because it’s almost time for you...

This review has been viwed 1,293 times. Okay so this location is kind of hidden and we almost didn't find it, you have to walk around the garage, it's right next to it. This Subway is really small but it's one of the best low key. We believe this one is a franchise, but we're not 100% sure, just keep that in mind if you do use the Subway rewards app. The restaurant is clean, bathroom is clean, and food is fresh. The associates are wearing masks and gloves at all times, and they are frequently sanitizing the food station and equipment. They just made fresh cookies and bread when we walked in! They were also pretty slammed with customers when we got there, and you can tell they just had a truck delivery! These women and men work very hard at this location, and we do appreciate all they do, thank you! This Subway is definitely up to corporate standard. We are stakeholders and sponsors who are fully vested in Corporate America, and this location is one of are top main focuses because of demographics. Expect us to visit very...