Kairos Hair Salon — Local services in South Miami

I love this place! I have been searching my whole life for that salon I could call mine and I found it in Kairos! It's a rare find to find a place that will really pamper you, do excellent work AND are reasonably priced! I love how seriously they take COVID (no beauty salon I know has done it so well) and I have never left feeling less than 100% happy. Everyone is super professional and friendly but Aimee is "my" girl! I highly recommend her for anything as she is truly an artist, but something super unique she does super well is Viking/fairy-like braids. She's super nice. You can go to her first thing in the morning, middle of the day, or at the end of a long day and she will always be super nice and happy to see you. I never feels that she's just "going through the motions" like most other places. I love this place so much that it's kind of far for me and it's super out of my way but I will simply not try...

The owner/manger of this establishment is unaccommodating and unconcerned about customer service. I called one location, unaware that there were multiple and scheduled an appointment. They mistakenly scheduled me for the wrong location, a fact I discovered when I showed up early to my appointment. They told me I was at the wrong location and that they would call the other location and let them know. I started driving to the other location in rush hour and after driving for nearly half an hour they call me to tell me they can’t take me to turn around. The owner/manager told me it was my fault for not looking at the address which is fair but if they couldn’t take me late after they booked me at the wrong location why didn’t they tell me that at any point in the half hour I was driving there. She said there’s was nothing she could do and she’s right- there is nothing you can do about not caring about...

I had such a wonderful experience at Kairos Hair Salon! The second I walked in the staff was warm, welcoming, and professional. The atmosphere was super relaxed with a movie playing and refreshments were offered while I waited. My stylist Ashley was fabulous and knowledgeable and she consulted with me beforehand regarding the vision for my hair, which as a curly haired girl allowed me to relax and trust her with my hair. She did an INCREDIBLE job and I'm so glad I placed myself in her hands!! I will most DEFINITELY be going back to her in the future and this entire experience did not disappoint!! Thank you to the entire staff and Ashley for a wonderful time...