A thoroughly average take on Chinese food, at least by local standards. Usually these kind of "fast casual" restaurants emphasize freshness, but Panda Express' food tends to sit on a steam table, much like you'd find at a buffet, meaning it gets stale and hard when business is slow. If you can get something that has to be cooked to order, though, the food's actually not bad. It seems to be a crapshoot, however, as to whether you're going to get fresh or old.
The signature dish of this chain is supposed to be their Orange Chicken but it's not the least bit orange in flavor. The grilled chicken teriyaki is a mixed bag, too. The chicken is tender dark meat chunks (and plenty of them) but the teriyaki sauce that's offered on the side is kind of… off. It is definitely a mass-produced sauce that has a little chemical taste to it.
The Orange Chicken and the SweetHeat Chicken are both listed as spicy items but neither had enough heat to trouble a normal person's tongue. Only the Beijing Beef has any semblance of fire to it, and it's good when it's fresh, as the thin-sliced beef is tender yet crispy.
Sweet tea's good, and drink refills are free. The employees here seem to be OK but not super duper friendly. Prices are reasonable for the portion sizes. My last party of three ate for under $30, including a few appetizers. Overall, it's a decent if not great Chinese place, right in the middle of the pack with the rest of the so-so Chinese places we are cursed with in lower...
Read moreI’ve enjoyed the food from here before but on this occasion I picked up a plate, some Rangoon’s and spring rolls on the way home after a long day of work. I was so hungry and looking forward to eating this meal, as I have usually had a good experience but the green beans were totally undercooked and inedible, it didn’t take me even 10 minutes to get home but all of the food was room temperature, not even warm… the spring rolls are usually crispy even if they’re not hot but these were tough and stale. I called the store and the manager, Cyrus Cornett answered the phone, when I told him what had happened, he asked for the order number on the receipt, I gave it to him and he said that the money would go back on my card within 24 hrs… I told him I paid in cash and I would just like my money back when I have the chance to swing by the next day. After telling me that there had been no other complaints- instead of apologizing!, he told me that if I couldn’t make it up there today, I could not have my money back because it was cash but he would give me a store credit. I told him I didn’t know if I’d ever want to eat there again after being served this terrible quality of food but I knew I definitely didn’t want to in the near future so I just wanted my money back. He said he appreciated my feedback and hung up on me🤯 There is an obvious lack of concern for the quality of this food and you may run a real risk of food poisoning, at least on occasion if...
Read moreI have eaten a lot of Panda Express in various locations, but this is the worst I’ve had. I may be turned off from the whole chain for a while after this. I ordered the orange chicken with noodles and ended up throwing away about 98% of the bowl.
The chicken tasted different in a bad way so I tore one of the pieces in half and found no chicken. It was just a blob of gelatinous breading and sauce. Then I tried another and found some sort of meat piece, but it looked and felt like a joint with either a piece of bone or very hard cartilage. I kept tearing them open looking for chicken and found recognizable chicken meat in just two bites. Even those had a big blob of the other stuff around it though. The whole thing just grossed me out.
The noodles were also inedible. I think the oil must have burnt because they had a bad smell and flavor.
I would have spoken to someone if we hadn’t just stopped in for the food while traveling. I would definitely recommend against...
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