White Castle — Restaurant in Forest Lake

The Most Horrendous Food Poisoning Experience from White Castle.

I can’t even begin to describe the absolute disaster that unfolded after my visit to White Castle. If food poisoning were an Olympic sport, I’d be taking home the gold! Seriously, I thought I was just going in for some afternoon sliders; little did I know I’d be in for a horror show worthy of a bad sitcom. First, let’s talk about the food. I ordered the crave clutch case (20 jalapeño sliders)—what I thought was a harmless craving. But what I received was a box of regret wrapped in questionable meat and soggy buns. It looked like they had dug it out of a dumpster, and frankly, that would’ve been an upgrade. I ate the sliders alone while my wife, brother and sister in law, joked and laughed, not knowing that I was about to meet the devil in the form of rancid beef. Fast forward a few hours, and I’m curled up in the fetal position, praying to the porcelain gods. My toilet seat and floor have permanent hand and feet imprints from gripping so hard. Picture this: I go from carefree munching to serving as a fountain of regrets. My stomach was churning like a washing machine on the spin cycle—if only the spinning stopped when it hit my insides! (It did not) As I lay there, I had time to reflect on my life choices. What was I thinking? Never again will I be fooled by those tantalizing advertisements! I felt like I’d been cast in a horror film titled “Attack of the Killer Sliders.” I’ve never been more disgusted or furious in my life. And to add insult to injury, I had to call in to work and cancel lunch plans with a friend who is going out of town! All thanks to my reckless decision to indulge in White Castle’s “delicacies.” So, to anyone considering indulging into any form of food at this… establishment, remember: those sliders might look innocent, but they’re basically a ticket to Food Poisoning City. You think you’re just having a midnight snack? Think again! You might end up with an experience that’ll haunt you for life—one that’s both funny and nightmarishly horrifying all at once. Just save yourself the trouble, folks. Your stomach will...

Been going here for many years. Unfortunately it has steadily gone down hill. It never fails, something is ALWAYS missing. It wasn't like this in the past.

Today we went, and the order taker at the drive thru was HORRIBLE. One of the worst experiences at a fast food place in my life. My girlfriend would order something, the employee would ask "is that it?", then she would say the next item, the employee would ask "is that it?!", and so on. We didn't get alot but each time she would name the next item the employee got increasingly annoyed and upset sounding. She was scared to say anything more so we just cut it off before we got everything we actually wanted. Mind you, this is 2 burgers, 3 burgers loaded fries and mozz sticks. Not alot. Not hard stuff. We get up to the window and get food, as we pull off we are missing half the food. She goes back in to get it and they are even more annoyed. Especially when she asked for a marinara sauce. We get home and they screwed up the loaded fries, and 3 cheeseburgers.

Also, as we were waiting, 2 cars had went to order food and after a minute or two they would pull off after talking to the employee. Assuming they were as rude to them as they were to us. I have never seen such terrible customer service as I had today.

If you want accurate orders and fresh food,...

Always a good time at the castle!!!

Further update... they can't seem to get the hint to make more burgers than needed during the dinner rush to accommodate the constant revolving door of people both through the drive-thru & inside counter service. They seem to get frazzled easily & can't handle the load of orders between 4pm & 7pm. The order was at least correct this time. It just took over 20 minutes for some sliders.

UPDATE... The absent minded generation has taken control of the Castle... BEWARE!!! I ordered my #2 meal with NO PICKLES add Ketchup. They put extra PICKLES on my burgers and almost no onion. All they need to do is LISTEN & FALLOW instructions. Go figure this is happening everywhere you go these days.

Oh, BTW, it's not worth complaining to corporate anymore about the poor service all they do is give you a $5 gift card which doesn't even cover the cost of the meal they just screwed up. Even if they screwed up an entire $40 meal.

Been there, done that... not worth the...