Jack in the Box — Restaurant in Forney

Being that this chain has been around for more than 60 years, and they started off in my hometown, I just had to give them a try. Who am I kidding I eat here all the time. I wish I could go back in time and get one of their burgers for the original price of $0.18 but alas I'm no time traveler. Their prices are pretty decent for 2019 times so I'll give them that. Has anyone else noticed the one chain (no names mentioned) who has gone way up on their burger meals, like they're something special, sorry but I'm not planning on paying $12 for fast food. It just doesn't qualify as fast food if your paying out the butt for it, even if it is fast, not in my book anyway. Here you can get quite a bit of good quality food for the price. Since the founder Robert O. Peterson basically revolutionized the drive through by using a two way radio I just had to use the drive through on my visit. Everything worked great except the wait time. Something about being short handed but who cares, when you're waiting for one of those famous greasy meaty cheesy tortilla covered hot tacos that aren't at all like your regular tacos and to even call them a taco is almost an insult, you'll do just about anything to get one. According to the Jack in the Box's website 1,055 of these amazing food creations are eaten every minute. And if you've tried one you know why, plus they are cheap so it's like a double bonus. This chain was the first to serve breakfast and the first to offer it 24 hours, because of this you should definitely try the supreme croissant. I mean they have more experience with breakfast they deserve credit. The supreme croissant is this amazing buttery flaky cheese oozing breakfast of deliciousness. If you're going to come check this place out you need to pull into the driveway listening to the song "Ultimate Cheeseburger" preformed by The Meaty Cheesy Boys. Not but seriously Jack in the Box had their own boy band who knew! So come eat enjoy the full experience with some music and remember to...

Let me ask the owner something. What is the point of having delivery pickup parking spots if the manager won't even open the door for you to ask the order name or even acknowledge you while your in those two spots? I came here tonight Feb 21st around 10:30 for a door dash pickup. I didn't leave there til after 11 pm for 6 bucks. Not only did they make the customer wait but they made me lose out of money by making me wait that long. As I waited for ever for this order I had to bang on the windows to be acknowledged. I noticed the bag was on the counter for at least 10 mintues before they decided to bring it to me. I finally got the order then took it to my customer. When I dropped off the order my customer texted me to let me know that there were missing items in the bag. It was my last delivery for the night so I offered to drive 6 miles back to the restaurant to get the missing items for my customer for free. When I got back to the restaurant there was a long line in the drive thru, so I pulled up to the delivery parking spot so I can expedite this issue. As I'm standing there waiting to be acknowledged, the manager didn't even want to look at me. I can see all the employees talking about me nonchalantly but didn't care to even bother to talk to me. This restaurant is very dysfunctional and i will not come back for deliveries until they change management or learn customer...

Subject: Concerning Customer Service

I am writing to express my concern about a recent experience my husband and I had at your location this evening. We went through the drive-thru, and my husband attempted to place an order for a number 3. It appeared that the associate didn’t hear him clearly and responded with, "What?" My husband then repeated the order, but the associate suddenly began yelling, accusing my husband of screaming. This left both of us confused, as my husband had simply repeated his order calmly, per the associate’s request.

I tried to clarify that no one was screaming and that we were simply repeating the order as asked. However, when we reached the drive-thru window, I requested to speak with a manager or the associate who had raised his voice, but my request was refused.

This situation left us very uncomfortable, and as a result, we chose not to complete our purchase. We felt uneasy about the level of professionalism and service we received and wanted to bring this to your attention in hopes of improvement for future customers.

I trust that you value customer feedback and look forward to hearing how this matter can be...