There is a remarkable air of pretentiousness at this location. I unknowingly ordered their new chicken that was laced with peanuts. There was no indication from the menu on the wall, the serving line, or the employees. I went back to inform the business of potentially serving peanuts to allergic customers and was greeted by a very defensive and inconsiderate lady. She aggressively berated me for ordering something I didn’t know contained peanuts and that it was my fault (it is), and that they didn’t need to and was not their responsibility to inform customers of potential allergens, which struck me as wrong. Moreover what seemed to bother her most was me holding up the line by telling her there are no clear indicators of peanuts in the food and not that I could be entering anaphylactic shock (i am not that allergic). Their unprofessional response prompted my review. The employee here needs a class in customer service or at least basic human empathy. In short I have an itchy throat and felt disrespected for trying to do...
Read moreEvery aspect of this location changes drastically semester to semester due to new staff. FA21, very high quality food, mid service. SP22, lower quality food, mixed service. The main factor that changes by locations and staff is consistently the spiciness. With many sets of staff and major staff overhauls every semester, the reviews of this place are very, very volatile. However, it will still hover at 4 or above stars when the focus is the food, as it is a part of CSU and holds its standards of food quality. -Don't go during the first 3 weeks of the semester and you're fine, peak...
Read moremanager was screaming at employees to go faster and at customer for multiple reason. A horrible work place and bad experience. Gave us no food and told employees to give customers less food as they where running behind. She also dropped some of my friends chicken in another bowl and then put it in his food. Was a very bad experience. I honestly just feel bad for the employees and will not be...
Read more