Miami Grill — Restaurant in Fort Lauderdale

We just came through the drive-thru. I get that customers are rude all the time but it doesn’t give the restaurant leverage to be rude to customers who are otherwise respectful/nice. The guy at the drive thru never rung up our second kids meal so we told them at the window where they added it on and we paid for it separately. When he brought us the order at the second window my husband asked if both of the kids meals was in there just to be sure since the order was not right before. My husband wasn’t rude and his tone was not rude either. Dudes response verbatim “you paid for two right, so why would I bring only one.” Come to find out we don’t have my meal in the bag. We had to turn all the way around to come back to get what we paid for anyways. He was very rude and no apology was given when my husband came back in to correct the order. There were other people there standing in line who were also receiving the same disrespectful attitude from the drive thru attendant as well. My husband wanted his money back, but was told the food was already made, so they gave him the food instead. At this point, my husband felt it wasn’t worth it to argue for his money back based off of the same person telling someone else “it wasn’t his job to make sure all of their food was in the bag. They should have looked through their bag before they left.” To which the person stood in disbelief. They could have and should’ve given the money back at our request. This cashier doesn’t want his job the way he treats the customer and probably the staff around him. I really hope he wasn’t under someone else’s cashier number because the number on the receipt for the employee was 3002. I am only writing in to tell our experience to deter from going to this location as it seems this employee talks to customers this way all the time. So, doesn’t really feel like management wants to correct the issue. I’d just like anyone who reads reviews first to see this to save their coin for better establishment. If management does care enough to reach out, my honest opinion is to train better and fire who needs to be fired if this location...

Love them! Best Philly cheesesteaks, turkey Phillies, and chicken Phillies, ever! They have Gyros! They have chicken tenders they have chicken wings they have french fries! This place is a deep-fried heaven! Aside from the deep fried, they have other things like salad and little items to keep you healthy if needed. But guess what, they have a drive-thru! And, they're open late night! And they're located right off of I-95 so you get off and get yourself something to eat and then you just get right back on! They do not have as much parking as I would like to see, hence the drive-thru, but you can go inside and sit down at tables. Make sure you know what you want when you get to the counter, these people are busy and they don't have time to wait, and working long hours makes it hard to keep a smile.... So, be courteous and understanding. I can say that you won't catch me at a McDonald's or Burger King or a Wendy's if I have Miami Subs Grill in my area! I think that they should put a lot more of these in every city and every suburb, because the vegetables are fresh chopped everyday, the bread is real, fresh baked bread, the meat is real meat, and if you're going to choose fast food, you would like to go with the more, real option... I think that everybody would agree. They have wheelchair parking. They have wheelchair access. They have wheelchair stall in the restroom. you can pull a wheelchair up to multiple tables, in here. For as busy as they are, their restroom is, fairly clean. Their employees are hygiene-clean.... I would definitely, recommend this place, to anybody who is visiting or passing by on I-95 through the Fort Lauderdale area for a quick bite to eat and then get back on the road. & If you want to, you can get out of your car or just drive thru! It's good for kids. Be careful , here, there can be many accidents when leaving I-95 and getting onto I-95... mostly, because of the high traffic area. But, you can just head north on Powerline road and make a right onto Cypress Creek road, and there's an i95 entrance a half mile from there. Five stars from me all the...

Review of Miami Grill: Why You Might Want to Skip It

I recently visited Miami Grill with high expectations, but unfortunately, my experience fell flat on multiple levels. From subpar food quality to poor service, there are several reasons to think twice before dining here.

Food Quality: The dishes lacked freshness and flavor. The meats were dry and overcooked, and the sides seemed reheated rather than freshly prepared. The menu options appeared promising, but the execution didn't live up to the hype.

Service: The staff was unhelpful and inattentive. It took a long time to get served, and when I asked for recommendations or modifications, I was met with indifference. It felt like the staff was more interested in rushing customers out than providing a welcoming experience.

Ambiance: The interior was underwhelming—dull decor and a noisy atmosphere made it difficult to enjoy your meal or have a conversation. It lacked the vibrant, inviting vibe you'd expect from a place called Miami Grill.

Pricing: The prices didn't match the quality of food or service. It felt overpriced for what was offered, leaving me disappointed considering the overall experience.

Hygiene: There were noticeable cleanliness issues in the dining area, which raises concerns about food safety.

Conclusion: Based on my experience, I would advise looking elsewhere for a quality dining experience. Miami Grill seems to fall short in key areas that make a restaurant enjoyable. Unless you're desperate or curious, I recommend skipping it and exploring other local options that prioritize quality, service,...