I visited this KFC on Friday with my infant son and elderly grandmother. We were met with the rudest, and truthfully shocking experience through the drive thru. My grandmother primary language is spanish, as i'm trying to order and translate, the employee who said her name was Lilne - was huffing, puffing and was rudely speaking to us to not hold up her line, when there was no one behind us, and to tell us to come inside and to hurry up. I told her that we are in drive thru for a reason as it had been a long day, and trying to get an infant and senior citizen out of the car to order was not feasible at the moment and that is no way to speak to a paying customer. It really through us for a loop. KFC you need to revisit this store- and really assist them on their customer service skills.
I worked in a fast food restaurant before. I understand and know about the timers, but I also know that while drive thru is for faster service it is also for convenience- since so many of the restaurants now-a-days don't have much accessibility for families and elderly folks anymore- such as changing tables in restrooms, more open seating for wheelchairs and strollers.
last but not least - the food was DELICIOUS. Really hit the spot on the craving, but the experience i had to get it- basically outweighed...
Read moreI stopped at KFC yesterday after a five day stay at Holy Cross of course I didn’t feel like cooking so I figured let me stop at my favorite place.. Let me tell you JaMarcus and Eric were the most professional young men that I’ve EVER had the pleasure of of doing business with! kept me updated on my order because I wanted everything fresh and they did exactly that with the exception, Mr. JaMarcus, I was shorted two pieces of chicken and I didn’t realize it until this morning because like I said I had just gotten out of the hospital I came home. Ate my food and when I asked my son like wow you ate four pieces of chicken he said no I ate too, and I had already put in two up and I ate too, so I will be coming back from my two pieces of chicken, but you guys were amazing. Keep up the good work.😎🙏🏾😢 was a lil disappointed when I called to speak to Jamarcus and he kind of argued with me about the amount of chicken that was in my box! I promise I deff have better things to do besides call KFC about 2pieces of missing CHICKEN! But all in all service was...
Read moreI love KFC, which is evident by looking at my fatness. I'm strictly an original recipe man, and usually choose white meat breasts. For a couple of years I've been a big fan of the 2 tender Go Cup, it was a nice snack for less than 3 bucks, but apparently it's no longer on their menu. I can only hope that is the case just at my local KFC, and I will still be able to indulge in a cheap little meal when I'm travelling elsewhere around town. So I had to get a $5 Meal Deal today, which I really didn't want. I can do without the chocolate chip cookie and I'm trying to cut down on my soda intake. Still, it was tasty and satisfying. The dining room isn't always the cleanest, and the floor is often sticky, but that's a sacrifice I'll make for 7...
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