Myapapaya

There was a bug in my Taco...Being a loyal customer of the original Myapapaya, I could'nt wait to try this new place out. I went for lunch Friday 06/15 and the experience has left me with no desire to return. My girlfriend and I ordered a Brazilian Acai bowl (best acai bowl in Ftl!) and the fish Tacos. After 20 minutes of waiting we received the acai bowl first and it had already melted... we could have done with a straw to drink it! Not to worry, the taste was still good and we had the fish tacos to make up for it. The fish tacos arrived shortly after and upon examination we found a live bug crawling through the lettuce.... we picked out the bug, and upon further examination we found a short thick black hair in there as well...this was when the nausea started...

As lunches go this wasnt the most ideal situation, but mistakes happen and we decided to return the food to the kitchen. Following presentation of the bug and hair infested tacos to the waitress, I was requested to speak with the manager. I explained to the manager what had happened and showed him the bug and the hair.... he didnt seem too concerned but offered to make us fresh tacos, which I refused as quite frankly, they were not going to taste good with the thought of eating bug's and the chef's stubble on my mind. After I refused the second batch of Tacos the manager simply said "ok then" and that was the end of conversation. No refund was offered for the meal (If you didnt charge in advance I would have refused to pay for this) What is there to say? This is not the type of quality or service that I would expect, especially from myapapaya given that the original restaurant is great. I go to the other myapapaya on a weekly basis and will continue to go there as it is great, but currently I have no intention to return here.