Riva — Restaurant in Fort Lauderdale

We are a resident of Fort Lauderdale, and a patron of 3030 resteraunt which we love, we have traveled from Aruba, Hawaii, st marks, Jamaica,Mexico,and many more places through our time share. We decided to go to breakfast with family members to the Riva, from the moment we approached Riva the hostess said there was a 15 minute wait which was no problem it was about 11am, we. Seated and waited 15 minutes before I could contact a waitress and when I did we had to wait another 5 minutes for her to return, no explanation of breakfast or lunch menu very poor training especially when the staff is talking in mostly Spanish to one another, we ordered and the food was a major disappointment, greasy potatoes and eggs that were mediocre, not a true representation of the Marriott we know and love. Upon leaving I gave the valet cashier a $50 dollar bill and she didn’t say a word just took the next to patrons waiting to pay, I had to remind her of my change and she said oh ok and left her post to ask 2 other valets for change for a $50 when she finally got it she gave me the change and said ok now I need my $10 dollars.... so I said can I ask you why is it $10 dollars to valet with parking validation? And she replied I need my money sir. Extremely un professional and rude.... I payed and asked for the manajor he was apologetic and said he would talk to her.. no satisfaction what so ever very disappointing.. I felt emabarassed and belittled by a none caring staff... VERY BIG disappointment will not be returning to RIVA or valet when I do go to 3030... get your...

I've eaten at a lot of conference Hotel buffets. The food was very fresh, tasty and worth the exorbitant price. That's something I don't say quite often.

The hotel may not have been prepared for the size of conference that was present in their hotel. On the first day, they did not have seating for the amount of guests that we're looking to eat there. Many conference guess we're unable to eat. There were no places within a reasonable walking distance. I mention this to the manager, Alan, and he more than made up for the inconvenience. Alan was extremely accommodating. They provided a great service and made lunch possible on the second day of the conference.

Annie is a server here. But you wouldn't know that by her high quality customer service. She carries herself as if she is a manager or assistant manager. I was floored by her professionalism, friendliness and she, with Alan, made our stay extremely pleasurable. I highly recommend this place. When you eat there, make sure to contact Alan or Annie and your stay will be...

First and foremost the staff and service at this place were a delight. Very attentive. However, the buffet selections were very limited in regard to hot food especially for $30. Normally resorts I have stayed in the past have prime rib, carver station, pancakes, waffles, and crepes all made to order. Honestly, this was your average breakfast hotel buffet only made fresh it seems. The fruit selection had a few rotten strawberries in it and was rather disappointing being in a tropical location. The omelette station was not prepped and ready for opening so I was invited to order off the menu. The omelette was very dry as well as very small. Lastly, the eggs Benedict had Canadian bacon that was extremely undercooked and eggs that were still Barely cooked as well. The things that save this place were the service, sausages, and a very good glass of fresh squeezed orange juice. However, the rest of the food really needs to step it up for the price as next time I stay here the Starbucks in the hotel will...