**Edit: The manager Stephanie reached out after our experience and made everything right. She was very apologetic and mentioned that our service was not typical and offered for us to come back. I appreciate this gesture, and so I changed my rating.

This was our first time ever at a Capital Grille and we were excited to try because we had a family member highly recommend it to us. The food was great, we got filets, mac and cheese, truffle fries, and French onion soup. Nothing to complain about there. However, our server was Miguel and he did not do a good job at all. They weren't busy when we went (our reservation was at 6pm) but our server only showed up to our table about 3 times the whole night. I wasn't offered any crust, butters, or freshly cracked pepper for my steak like I've been told is standard at Capital Grille. After we got our food, he never came over to ask how everything was. Luckily, everything was fine, but as a server it is imperative (especially when serving steaks in an upscale environment) to check on your tables. I know this because I am a server. After we finished our meals, he only showed up to ask if we wanted dessert and walked away without giving us a menu. Once we finally got a menu and were able to decide, I tried to ask a question and he spoke over me, answering a completely different question. At the end of the experience, after our card had been run, our server came back once more, but all he said was "Don't forget your card." There was no thank you, or have a nice night, or any final greeting of the sort. This was the icing on the cake for me because the least you can do for someone tipping you is say thanks. All in all, the service (especially for a first time guest) was enough not to make me want to pay that much for a meal here in the future. Upscale restaurants should prioritize great service AND great food, because part of what we are paying is a tip for service. If that is not good, then even amazing food is not enough to get someone to come back.