I commend them for being open so soon after the hurricane, but unfortunately the food was terrible. This Cuban is a disgrace to all other Cuban sandwiches. Literally just dry ham lunch meat with mustard and a pickle. The bread was soggy, the meat was grey in some places, and I found a hair in it. Man was I so hungry, and unfortunately after the meal, I was still hungry. Hopefully, as the repair from the hurricane continues, their food quality will improve, and hopefully until then, they will decide to just stick to menu items they can manage. I'm sure their burgers are great. My sister had the turkey wrap and that was much better.
EDIT: It was less than 24 hours later and I began to feel very unwell. Feels like food poisoning and this is the only meal that I didn't share with my dad and sister who are asymptomatic. Now I am stuck in bed, unable to enjoy my vacation. 😭 Please eat anywhere else until the repair...
Read moreI live on Sanibel, work on Captiva and party on Ft Myers Beach. I go to Cabanas (normally) so I can detach from my work islands and just "be". Normally Cabanas is awesome; tonight however...not so much. Patrick was our server and apparently had to go to Mexico for each one of my Corona Lights (took FOREVER). Patrick was not client-focused. Patrick DID NOT have his head in the game for HIGH SEASON. He literally told me that my gratuity would not "make or break him"...I am embarrassed to work in the hospitality industry with staff members like Patrick. Please know that Sanibel and Captiva WOULD NEVER treat their patrons with such disregard and rudeness. ATTENTION ALL TOURISTS...GO TO CAPTIVA!! You will be treated like royalty in comparison to this very poor example of "hospitality". Patrick, you should find a new industry...you are not a good fit for...
Read moreNice place terrible service at Cabanas Beach Bar and Grill. Waitress couldn' be bothered to answer a simple question and bartender very arrogant, rude AND uncleanly. Ordered a bloody mary, BIG mistake, didn't see any hand washing after he had just been handling his phone after serving another customer. Reached bare handed into to pickle and olive jars to retrieve garnishment then wiped his dirty drippy hands on his pants. Then got an attitude when I politely rejected it and asked for a nice safe Corona in a can instead. Got completely ignored the rest if my brief stay, asked everyone else around the bar if they needed anything, engaged in chit chat etc. You would think that since it's off season and very few people here, your server game would be a peak level. He must be independantly wealthy or the son or grandson of an owner to be able to get away with...
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