Downtown Social House — Restaurant in Fort Myers

Finished a photo shoot downtown and as it was sort of late, decided to pick up dinner and take it home rather than have it at a restaurant. Picked this place because it was close and not busy. Sat for nearly 10 minutes without seeing an employee, and when I approached the bar to see if they could put in a to-go order for me, I was told I had to wait for my waitress. The bar must have finally alerted someone because 2 minutes later she finally showed up.

I ordered our two meals to go, and then a drink to enjoy while I was waiting for them because I knew it would take a bit for them to cook. I also ordered a water because it was very hot and I had been shooting in the sun. She took my card which was fine, but then came back in another minute and said she was giving it to this other girl who asked what it was I had ordered to drink and they told me she would be taking over my check. Then they both disappeared for 25 minutes. Never saw either again, never got the drink or the water. Finally went back to the bar and asked if I could at least have the water because I was so thirsty. The guy behind the bar looked completely uninterested and inconvenienced even though he was literally leaning against the back counter so it's not like I was keeping him from his own customers. The place was not busy.

When she finally did pass me again, I told her to cancel my drink because the entire point of it was to enjoy it while I was waiting for the food. At this point the food had to be nearly close to finished and I wouldn't be able to drink it. She then asked me who took my drink order.... to which I replied "you"..... And then she said oh, no, the girl with the long brown hair took it first so she should have brought it to you. So I was like "well regardless it doesn't matter, I don't need it anymore" and she said "Fine, I'll ring you out." She brings over the to-go food and receipt and I go to sign - the drink is still on there 🤦🏻‍♀️. Have to walk back up and get the amount adjusted, and she looks annoyed again, but at this point I'm annoyed because it's been 40+ minutes for me to essentially beg someone to give me water. Haven't even gotten home to eat the food yet and based on the service alone I'll never try to come back here even if it's the most delicious meal I've ever had in my life.

Giving it two stars instead of one because the front area was actually set up really nicely and had really cool ambiance and atmosphere. It's a shame because if they actually hired people who were halfway decent, it seems like it could be a cool place to spend an evening with...

I brought my friend here for her birthday, no one was drinking or drunk yet it was maybe 10pm. We were with a group of 5 girls and the bathroom was very small and one of them stayed behind. There was no one waiting and we figured we would all just go in one stall (as girls do) to use the bathroom quickly so we don't take up both stalls and crowd the bathroom incase someone else wanted to come in. After about four minutes and everyone almost done- a MALE employee comes into the WOMENS bathroom and started screaming at us and heavily banging on the door consistently to the point that the door almost broke. One of the girls was in the middle of using the restroom so we were saying "hold on please" and they forced us to open the door and get out. I don't care who it is but if you're banging and screaming on the bathroom door ESPECIALLY a man I am terrified and not opening it until its a calm environment. It felt very scary and unsafe and not to mention they take any pepper spray/self defense items when you arrive at the door. That could've been anyone we had no idea it was an employee which made it even scarier. We walked out and I stayed behind to ask whoever was waiting outside the bathroom what just happened and that same male employee and another women were standing outside with their arms crossed they immediately said "ONE AT A TIME DO NOT EVER DO THAT AGAIN". and I politely said "We have never been here before, there is no sign and we did not know. Im sorry but we had no idea" and they dismissed it completely. I am just beyond belief at this encounter. I understand people get drunk and act a fool and there has to be rules implemented but also remember there are just people trying to have a good time and enjoy your establishment. You should probably train your employees to not have an absolute power trip with any little thing that goes out of alignment. It felt very violating, uncomfortable and scary and did not need to happen like that in the slightest. I suggest you find a different route to take next time or someones going to press charges and you'll...

Came out here for the first time with some friends on Friday, January 5th, and was really surprised by how unique this place was in comparison to the rest of downtown. I've visited Seattle, and Denver, and this establishment would fit in nicely in either of those places. Very chill atmosphere, and the specials were awesome!

Friday, my friends and I planned on staying for a just a drink and to get a feel for the place. We were pleasantly surprised. The service was great, it was a waitress-in-training, and there wasnt a downside to our experience. The free appetizers were delicious--genius method to get your food recognized, in my opinion, because...

Monday, January 8th, I had to be back in downtown Ft. Myers against my will, and since I was in the area, I decided to come back! Samantha, the bartender, was exceptional at her job and easy to talk to. I didn't expect much other than a relaxing meal when I came back today, but here I was meeting three or four staff members who were all equally pleasant and seemed to be enjoying what they were doing. They were busy working, but stopped long enough to introduce themselves. The staff here is phenomenal.

After sitting down at the bar, Samantha told me that today was Moscow Mule Monday. She asked if I liked them, and set me up within 3 minutes of arriving. The first one was free!? Who gives away alcohol!? SoHo does, that's who (between 4-6)! Half off of the food items as well? This place far and away exceeded my expectations. 2 Moscow Mules and a Margarita Flatbread later, and I left with a bill of $10.50. Boom!

Thank you for setting up shop in Downtown Fort Myers, and breathing a little fresh air into the area. Even if the deals weren't so fantastic--the staff, atmosphere, and the food quality would have me revisiting this...