Voodoo Brewing Co.-Fort Myers, FL. — Restaurant in Fort Myers

Although the food was very good, the service was non-existent. Three of us dined during a very slow period there; mid afternoon on a weekday. We walked in, asked about seating and sat ourselves. There were less than a handful of other people there. No one came to our table; no hello, no waters, no acknowledgement at all. Their service model is that the customer has to order their entire meal (food, drinks, water, etc) via a phone/device via a QR code which directs you to their menu. After wasting time trying to find what you want (instead of talking with friends), you then have to enter your credit card information (number, exp date, security code), your full name, email address and mobile phone number; which gives them permission to text and email you! Really. All that personal information just to place an order. Wow. It wasn't until our orders were submitted and then delivered (food, drinks, silverwear, etc) that anyone came to our table during our entire time there. When we were done eating, I had to walk over to ask the bartender for a to-go container for our leftovers. I'm not a fan of their ordering and service models. And then to suggest an 18% to 25% gratuity was rediculous. There was absolutely no service given. We could have easily walked over and picked up our own meals. We definitely won't be back. There are so many other places to spend your money in downtown Fort Myers that...

Quinoa and chickpea burger and beet salad were perfectly prepared. I’d come back for both things over and over.

The beer was not the highlight but it was fine. I’m not a huge beer person anyway so I could care less.

Love the energy of this place and the live music. The singer was a girl with red hair and an accoustic guitar, I loved her voice and song choices.

One star off for the service. I’m no stranger to ordering through a QR code so that was no big deal… I don’t really see what the issue is there. My main complaint about service was that if you asked for anything from anyone but one server it took weirdly long. There was one girl who was amazing and acted like she cared. If you expect people to tip, all of the servers should be as proactive as the one girl was. She suggested a sale very well and things like that can go a long way for your bottom line - it adds up. Having a server that can speak to the beer or drinks and upsell them or even just talk about how good something is on the menu can go a long way for your sales at the end of the day.

It seems like this place is learning as they go and I can really appreciate that.

There’s no charge for fries anymore and I didn’t find the menu to be too expensive at all… so if the reviews about $$$ were off-putting to you, I think that’s an important change to note.

This place is a fun and needed atmosphere for the...

We had the best possible wedding welcome party at Voodoo! During Our first conversations with Kate and the Voodoo team, we thought we would only have 60 and then the final count jumped to 130. We were beyond nervous they couldn’t accommodate, but we spoke to Kate and she settled our nerves and made it such a simple process. From my first phone call inquiry, she spoke to us like individuals and made us feel at home not like just a transaction. Leading up to the event, we had pleasant conversations with the chef as we gave him an idea of what we would like, and he ran with it. I kid you not he ran with it!! He curated an amazing selection of apps, dinner and desert that every single guest was coming up to us and ranting and raving of the food. On top of that everyone loved their beers that were ice cold. The cherry on top was the service. Everyone was working so hard to make it a special night for us and our guests. The accommodated 130 people with ease and no one was waiting for food and drinks. We could not be more pleased and highly recommend if you are getting married or having any big group event in the Fort Myers area to have Voodoo as your event space. Truly incredible. I cannot thank the owners, Kate, chef and his team, and all the other staff. You made it a great pregame for our big...