Arby's — Restaurant in Fort Scott

The service was extremely slow. Drive up or dine in. There was an elderly lady at the counter that had gotten her meal(that took forever) and just needed salt. Other than my wife and I there was no one else inside the restaurant. The lady waited forever. Her food was cold and getting colder. Staff refused to recognize her at all. Right or wrong, after a while, i simply reached behind the counter and got her a packet of salt. THAT the staff suddenly became attentive to. The manager threatened to have me permanently banned. There's no sign saying anything about not getting your own salt. I wasn't warned. Etc. Simply immediately threatened. Never mind that no matter how busy she thought they were (Again, NO ONE, else in the restaurant)it have only taken 3 seconds to help that lady. Come on. Have since business acumen. At the least the manager or staff member could have asked that lady what she needed, and if it was going to take too long to accomplish simply said will be with you in a minute but instead they just ignored her entirely. And not just for 5 minutes either, we're talking 10...

I wish I had the words to accurately describe how sorely disappointed I feel in the service and food I recieved from this place.

Today was the final straw, and I wont be back.

I arrived at arbys with 2 cars in front of me to order and 5 total in the line It took no less than 24 minutes for me to place my order and get my food.

And not only were my fries stale and cold. But my bourbon barrel stack sandwich. Didn't even come with the chicken patty on it! The Hawaiian bbq slider? Literally came with a chicken fry on it about 1/2"x1/2" diameter. instead of an actual strip.

And the fries were filled up to about 3/4 inch below the lower edge lip of the fry container.

I paid nearly 13 dollars for some decent food and got totally ripped off.

Edit: I'm back. I figured maybe after 4 years something would be different. Sad to say it is not.

I gave up on...

I’m in a car so the photos don’t do it justice but I had the Crispy Buffalo Chicken Sandwich meal, a Buffalo chicken slider and a Greek Gyro.

The slider was impressive, such a small sandwich yet they had an oversized patty on it A++

Both the slider and chicken sandwich were smothered in sauce (how I like it) they were absolutely delicious! Had the taste of a high quality chicken sandwich.

The Greek gyro was awesome 👏. They didn’t put many onions on it, however I don’t like onions so that didn’t bother me.

The guy at the window and the lady who brought the food out to us were very friendly and actually seemed to care about being there and that’s rare to see at a fast food restaurant.

Honestly they shouldn’t be classified as fast food, it doesn’t do the quality of food they have Justice. Very...