Jack in the Box — Restaurant in Fort Worth

This place is never “open for business”. I mean that literally and figuratively. I had to go to the restaurant location on McCart & Altamesa! They have wayyyyy better service not to mention they comply with the signage and are actually open! This location (Hulen Mall) closes when they feel like it and the service is consistently horrible. The signs say close at 2am, the internet says close at10pm, and the staff closes when they feel like it. How hard is it to add a disclaimer stating, “ possible early closure due to short staff”( You have my permission to PLAGIARIZE/ copy & paste if an employee doesn’t feel like typing it).They carry on as if YOU should be happy they’re ALLOWING you to be a customer vs. them being happy YOU are CHOOSING to be their customer. Maybe it’s bad management… Idk.

Update: I returned after 6:30am (3 employees, no line, closed lobby)to the Hulen mall location. I requested 4 fresh tacos. Her response, it’s always fresh(hot to allow time for commute). Unfortunately, mine were not. Not heat what so ever on the wrapping and/or the contents. She felt it, and responded it was hot to her but she’d remake the order.I asked that they cook it longer thinking maybe the oil wasn’t hot considering they’d just opened. She couldn’t have remade the order because the 2nd order was not hot. This happened in the past with an egg roll(outside hot, inside cold). Me: I said I understand we’re different..but I’d like a refund. I will just go to a different location. Her: what do you mean different? Me: Different as in you think it’s hot vs. I think it’s cold.

Like, did she really just go there with me? How does cold food make you question my integrity as a human! I won’t be going back. I’m honestly not sure how the rating is above a 2. Once again, I went to the McCart and Altamesa location…. They saved a customer. How is this the...

Tried to buy a coffee for a $1 at the drive thru, only had a $20 on me, and they gave me back $14. So shorted me $5. Waited over a half hour while they counted and recounted their drawer, getting different results every time. Finally they said they'd call me so I could leave. Never heard from them. I called a week later only to hear, no, the drawer was not over. So where did that $5 go? Most likely in someone's pocket. Why would I wait around and then call back a week later if I was making it up? Management there apparently doesn't get that and isn't worried about the integrity of their employees. I won't go back ever...it's jack in the box- not a big loss...but anyone who doesn't want their hard earned money stolen from them...

Yeah you gotta be kidding me they wanna close the lobby for no reason. Every time I come up here. I can't eat here because they got the lobby closed. Unlock on the door and ask to be able to come in and eat spin money.. I get the fingers across the next symbol. Is that mean the day the lobby is dead? I'm so sick of this. These lazy restaurant workers that don't wanna open up the lobby. Ever since Corona, they can get away with it.. Not to mention when I use the drive through here or I have been able to get in. They are the worst at all that. Make me angry because this is my neighborhood. Jack in the box No I have to go I wanna date you. Jack, in the box, do they have messed up everything? I completely give up on Jack in the...