Knockout Sports Bar Fort Worth — Restaurant in Fort Worth

I EMAILED THIS TO CORPORATE WITH NO RESPONSE. DONT GIVE YOUR MONEY TO PLACES THAT DONT CARE ABOUT YOUR BUSINESS

Hello

I'm writing about my experience at your establishment tonite. My friend and I showed up at 10 pm we sat ourselves and waited 10 minutes with no greeting or we'll be with you shortly. I stopped a waitress and asked, "Is there a waitress available for our table". She replied she'll be with you in a sec. About 7 minutes passed so we proceed to leave. The waitress from earlier said she's coming so we sat back down. The waitress then comes over with a drink in her hand. I then asked her to speak with a manager, she replied the manager left and I said well is there a assistant manager she left and I went to the bar and asked the bartender if there was a manager, he replied she's right there. I told her my experience and asked if there was a way to contact the general manager, she said no and I said there must be someone and she gave me an email address. My friend who had already walked out came back and overheard the waitresses saying, " I don't know why they didn't just leave". This was my first time at your restaurant and it was terrible, unprofessional and downright rude. I know this is not the experience that your brand offers. ( at least I hope not) We left went across the street to flips grill where the service was superior to the service offered at your establishment. Please take this as a experience cut short by your employees and no paying customer should be treated this way.

I was hoping for a great experience now I'm left wondering if they did me a favor. All the other establishments were full and yours was empty. So I left thinking this must be why.

Thank you and I hope and wish your future customers have a better...

I truly wish I could give that place 10 stars the food is absolutely amazing very delicious, the host Riki has an amazing attitude and was incredibly helpful with seating and showing everything the sports bar has too offer very professional, Paula our server was awesome was willing to transfer our food and drinks to the different areas we went to when playing pool and to our eating table she held great conversation while while providing everything we asked for I could not be happier with the service she provided truly one of a kind, and worker iliana come to make sure we where happy she was very considerate you could tell she cares about the customers experience and was happy to help, however since we had absolutely no complaints about anything you could see how happy she was that we were provided with exceptional and professional experience we were receiving these small but surprisingly amazing detail have made our experience one of the best we have seen in the food/serving industry. I will recommend this place to everyone who want a fun and quality experience, truthful we will probably try to make this place a weekly experience due to how generally amazing...

Here right now for the Super Bowl Eagles and Chef and they only have 2-3 servers and a crowded bar. I been sitting for 40 mins and haven’t been offered a glass of water. Nobody assisted my table at ALL. We had to call around to Twin Peaks and Landmark to check the wait time Ms cause we wanted to leave ASAP. They knew it would be crowded for the Super Bowl and they should have been better staffed and prepared. Hopefully no one steal our table while we walk to the bar to serve our self.. after 30 mins waiting at the bar finally got our drinks. Now they tell us they not serving food. What kinda establishment is this?? I’m hungry haven’t eaten all day for this night. 8pm in the middle of halftime we left. 3 hours and not 1 person assist our table. I even ask to bring outside food in and was told NO! 3 hours no food, no water no drink, no service. We left and went to Pluckers down the street . Within 30 mins we were seated , ordered, eating & drinking. WE WILL NEVER STEP FOOT IN KNOCKOUT FT WORTH AGAIN. Plus, the few servers had...