I think they’ve adjusted their cleaning policies to save time and money. I didn’t know I had an allergy until my teens so I’m not in habit of requesting accommodations, I never once had to mention my allergy to them prior and I always received a non-contaminated item; they implemented a new policy where customers with allergies can only order specific items (maybe 5 options total) and suddenly I get my first item that is nearly ¼ a different item??? Something seems off. No accommodations for allergies, unless they want to order from a tiny selection. This is discriminatory, no person is able to control their allergy and we already have a limit on what we can order to begin with. Definitely not a customer-focused business. I will be contacting them until something changes because these shops at one point were focal points...
Read moreI have had the pleasure of visiting this establishment on several occasions and must say that it is an exceptional ice cream parlor. 🍦 😋 Its location is ideal, and they offer a diverse range of delectable items. They also periodically update their menu, and I noticed that they feature a weekly flavor. Seating is available for customers to enjoy their treats. This was my first time trying their food, and I was thoroughly impressed. My son ordered a hot dog, which was served hot and fresh. We conveniently rode our bicycles there, as it is conveniently located just off the walking/bike trail in Frankfort. The staff was very...
Read moreI’ve always been a cynical man. Everywhere i go it’s bad food. But this place surprised me. Despite dealing with numerous customers, the Creamery remained an outstanding establishment. A sweet ginger boy (his name was Gary or Galvin or something like that) took my order, giving exquisite customer service. He helped me figure out how the sizes worked. I ordered a vanilla baby cone, and it changed my life. The perfect creaminess set it apart from other ice cream. It was made by a worker named Sami, and holy toledo was it good. Thank you for changing my mind on ice cream,...
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