99 Restaurants — Restaurant in Franklin

We arrived at this location on 7/1/24~ We were traveling through the area. The worst story that I could possibly tell. We were never told that they had 1 cook and the Manager was assisting the kitchen. We ordered. An hour later no food no waitress checking in. The food finally was brought out by another person. Not our waitress! The order is wrong. The poor person who delivers the food says can remake your dish with the same chicken in this wrap? Obviously not!!! I can’t have battered chicken and this wrap is battered. Please get us the bill and a take out box. The waitress finally appears. What seems to be the problem? Omg!!! You kidding me!!! We waited over an hour for a simple order and the order is wrong. How can I right it? Take it off the bill and we are leaving!!! You don’t want us to make you something else? Are you kidding me? It’s now 7:20pm. I will never visit this location again! Tell your customers you are experiencing a problem in the kitchen. Let them be the decider if they stay or find...

Latest update: I’m angry at myself for going back. Supposed to be an affordable restaurant it’s 30$ for a burger and drink (before tip). Plus they make you tip on a hand held device that THEY are holding, super awkward. Our table had no silverware until we asked long after food came out. My wife’s wine glass was disgusting dirty. Just do yourself a favor and go elsewhere.

Outside dining that was advertised equaled sitting on hot asphalt eating on a folding beer pong table. The radio was advertising BBQ weekend so I went with the ribs and they had an absurd amount of fat/cartilage. Menu said it came with a roll but I did not receive one. Wife got a bacon burger asked for medium it came with zero pink. We each had two drinks which were fine. We did ask for more popcorn at one point and did not receive it. Just a tough pill to swallow dropping 75$ to eat frozen food in a parking lot on a...

I went on a Sunday afternoon and the place was pretty slow. The host, who was fooling right at the podium in front of us, made us wait for 10 minutes before seating us. We should have walked out then, but I gave them the benefit of doubt . We sit down and wait another 10 minutes for the waitress. We place our order for drinks all soft drinks. Another 10 minutes we get our drinks. We order food including Apps. Mind you, the place is at maybe 20% capacity. We waited 20+ minutes for Apps. 20 more minutes we get our food. When the waitress brought our food she was snarling angry for some reason. And gave only 3 out of 4 people's food with out so much as an apology or anything other than a snarl. She came back 40 minutes later to ask if I wanted an other refill. WTF. I should call the main office and have a talk to them. The place was dead. Super slow service....