China Experience — Restaurant in Franklin

I love going here, but today was especially disappointing. I had ordered 3 entree and a side, and when asked if the third entree was also for me, I answered yes. She responded by dumping the food already on the plate BACK into the serving tray. She then gave me another helping, on the exact same plate, but cut the size of the portion in half. I asked no questions about this health-harardous practice and went to pay for this ill prepared meal. I told her I was an employee, but gave me no discount. She explained she could not change it this far into the transaction. I said it was not an issue and tried to hand her the cash for payment. She responding with almost a full minute of explaining why she couldn't change it during which I repeatedly assured her I wasn't upset. The payment process which takes normally 30 seconds ends up taking almost 2 minutes due to her constant explanation. Needless to say I will be complaining in person to a member of staff and manager. *Disappointed...

If there was a way I could put zero stars, I would! The lady was on her phone and threw some rice and steak in my plate. I was charged soda price for water, and when i asked the cashier, he acted as if it was on accident. When I ate the food, my fried rice was edible at the most, and the steak felt like fake meat. I tried to eat the pepper steak, which had a slimy gravy, and no taste. i went back to ask to take the steak off, and she put the steak right back into the bowl she got it from, put more rice in my plate, and gave me a chicken egg roll. I opened the roll after sitting down, and gagged. It smelled like sweat and I didn’t even try it. The only reason I ate there was because I was starving, but I will NEVER eat...

Normally, I would let stuff like this pass because I love Chinese but my experience was awful. There was only a small amount of choices. The orange chicken didn't even taste like what it should. The sweet and sour is hardly even chicken and disgusting. The sweet and sour sauce was bad. The only good part about the food was the lo mein. It wasn't too bad but not the best. The staff were rude and lazily threw the food into the containers. The absolute worst part was how the fortune cookies cost money! Free fortune cookies are always the best part but not here. I will not be getting food from...