I ordered online as usual. $30 to $40 worth of Starbucks 5 days a week. I waiting for a good 20 minutes for my order patiently for 3 drinks and 2 pastries and the black lady made one cold blended drink just sitting there I asked her for my other ones, she just keeps saying it’s coming finally I went to call my job by stepping outside to let them know that I will be late. I came back only my pastries were there still no other drinks were made and she stated that I left that’s why she didn’t make it. She is like a sloth barely can move and I got yelled at from her because I stepped outside to call my job so therefore she assumed that I took off. What kind of customer service is that?? It’s none of her business that I stepped outside then 45 minutes later she refunded my money not all of it. People like her just made me quit going to Starbucks, no apology but she kept saying but you left....
Read moreI love the setting here, the space, the counter. But they're out of product more than any Starbucks I've ever known, even with a full cabinet. They leave display servings of food out but can't sell them because they're stale. So it's a Q&A. "Do you have pumpkin bread?" "Lemme check.... no, we're out." "But the piece in the cabinet?" "You don't want that, it's stale." I've been in there at 3 pm to find at least half their baked goods sold out, with the cabinet full, and the staff unsure of what's left without going to check.
So go for coffee, but skip it if you're hungry.
Updated: They more consistently still have baked goods when I get there, but they still run out sooner than other Starbucks I've been in, and I wish they would take it in from the display cabinet when they run out.
The staff is...
Read moreI ordered two things a venti mocha and a blueberry muffin. Those two were fine. My issue with this location was the customer service. The 2 employees one blonde and one a taller darker man were very unwelcoming. I get that its very early in the morning so I dont expect a very energetic response but man was there no effort to even hide the annoyed expression. Then meanwhile I wait for my coffee I got up to ask for the pin for the restroom when the taller man cuts me off then in an annoyed yet somehow condescending tone says the code followed with “alright pal”. Maybe this is a one time thing since the other times ive came they have been pretty great so ill treat this...
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