Charleys Cheesesteaks — Restaurant in Fresno

I don't get the hype. The bread is very very tiny and the toppings are minimal. In pictures the meat is overflowing because the bread is so small. I ordered a Large "oldschool" sandwich which was supposed to be double meat, long story short and $16.00 down, I ended up going to another restaurant because I was still hungry. The customer service I won't say is bad, they're all just very young and seem to not want to be there. I would have received a larger sandwich, with more fresh ingredients and more bang for my buck at Jersey Mikes * this is not an ad or paid promotion* With that said, I would not recommend to a friend, lo siento amigo.

update I emailed the company, per request in their response, and nothing happened. Maybe it's an automated response system but in their hopes to "make it right"...

It's a good sandwich, but it's not worthy of the name"Philly cheese steak." A real Philly cheese steak doesn't come with mayo, lettuce, tomato and pickle. Nor is the bun toasted. The meat, onions, peppers and mushrooms are finely chopped during the grilling process and the cheese is mixed in while still on the grill and at the very end. Then, the bun is laid open side down on top of the meat mixture for about 30 seconds and allowed to steam. Finally, a real Philly has about 3x the meat and veggies as what Charleys puts on theirs. I was disappointed for about the 20th time. I lived in Philly 26 years ago, and still have yet to try a "cheese steak" here in the West that is...

The quality of our Philly cheesesteak sandwiches was ok & no mushrooms found in the sandwich at all (I was looking and couldn't taste them either). Overall, the experience was pretty good at the register and that is why I'm giving them 3 stars ⭐ but the sandwich isn't that great even the taste isn't like what I remember from the past from other restaurants much like Charley's. Please improve the 🥪 sandwich, because for 13.49/Large this isn't what I was expecting at all! It's filling but it just isn't what I was expecting when I expected mushrooms and onions and I good amount of cheese to bind...