Noah's Ark Restaurant & Bakery — Restaurant in Fresno

Bad rude service

Disrespectful customer service

I ordered a meal over the phone for pick up for my family of four. Four large plate meals totaling over $55-60. After purchasing the meal I asked if could have an extra bag to carry the food in due to the fact that all of the food was loaded into one bag. The young lady asked me why I needed another bag. After explaining the situation, the young lady said that she didn’t think that I needed another bag and said that the one bag is enough. After asking kindly for a bag again she again refused a bag. I mentioned to her that I came to the location before and I had a bad experience and that this was my second time and I was given the location a chance. The first time the food was rushed close to closing and it was missing an item. After explaining that I had a bad experience she said why did you come back if you had a bad experience and why are you here now. I truly felt like I was being “punked” but I left there with my one bag pondering what it was that caused her to be behaving this way. I mean there was no I’ll-will on my part or rudeness. As I got home I explained the situation to my family and they said that I should at least call to speak with the owner. As I called you can guess who answered the phone and refused to give the phone to the owner. She did say that she was the only owner although she looked around 19 years of age. All I can say is that the food was better than average the second time around and that due to my customer service experience I can’t see myself returning.

Lastly, I didn’t get her name but I did hear her say she was recently married. She is...

Mid meal

Terrible service

Waited an hour for overcooked lamb kebab to go with my lukewarm rice pilaf. I prefer bulgar pilaf but I was told that it was being saved for a bigger party. Well, I'm already there wanting to eat now, but I guess you care about people that aren't there yet more than your actual customers.

I'll never come back here, their meat is an embarrassment to the Armenian culture.

Response to review:

Did you use your camera to see how the waitress didn't help us a single time until it was time to receive our lukewarm food? How my mother had to get up and go to the counter for a refill of ice tea for my father? How I didn't get a single refill of water the entire time? Did you use your cameras to watch yourselves and see how you ruined the lamb by making it as gray as a charcoal crayon in a crayon box? How it had such a dull look that I figured it was meat from the day before simply reheated? Your pilaf was greasy and oily and lacked any flavor, vermicelli was nonexistent. Your yalanchi for eight dollars for five dried out husks is a joke - Nina's Bakery has way better yalanchi than the dried out turds you fed us. There was absolutely nothing desirable about my last visit, don't you worry, I won't be going there again since I have standards. I'll be going to a better restaurant like Ark Mediterranean Grill where they know how to actually cook lamb!

I'm also flattered you took the time to look at my profile, why don't you use that time instead learning...

I went with a party of 25, which poses it's own problems. There was only 1 waitress, but she took the drinks and food orders quite efficiently. The food also came out reasonably quickly. My lamb kebabs were cooked medium, had OK flavour and were not too tough. One piece of lamb was cooked rare, and it was quite tasty and tender. One in our party ordered the lamb rack chops, cooked rare, but what she got was cooked medium. A different order of lamb rack chops had some chops rare and others medium. The rare chops were very tender and tasty. The rice pilaf was ok, I've had better from the frozen foods section. The salad was lettuce with a few slivers of onion and 3 bits of tasteless tomato. The salad dressing was quite tasty, with a dusting of sumac I think. The falafel was quite tasty, nicely crisp on the outside, with a bit of zingy spice to it. The salmon was perfectly cooked, well seared on the outside with a pinkish core, soft , juicy and not flaky or dry. It was also quite flavourful. The desserts, tiramisu, cheesecakes etc... brilliant! Yes, the desserts are worth writing home about. All the desserts were very rich, some were tasty without seeming sweet....very appealing to me who isn't cursed with a sweet tooth, but doubly dangerous to me who is cursed with diabetes. The salmon, falafel and rack of lamb chops (if rare) are worth a visit, and the desserts? They're worth driving...