One star is being too generous....Usually my go to spot from Moab to Junction. Always stop here... sadly that will end today!!! Was accosted by Sierra who was incredibly rude and unprofessional and then the rest of the staff including the manager jumped in to her defense without talking to me, the customer. I have worked in the service industry my entire life and have never treated anyone so terribly....even someone who may have deserved it.... Ladies, please learn to treat customers with respect ...the coffee is good but not that good without customer service! Hoping the owner will see this and speak to his staff. I'm willing to chat with him over this anytime.
ADDRESS OWNER'S RESPONSE: Please share your video (with the audio please) because this is simply untrue. I asked the two (2) young ladies sitting...I really mean sitting on the counter if I can use the restroom and place my coffee on the table. They both said yes... it should be documented on your video if you be so kind and share. Then I came out of the bathroom and the young lady was holding my coffee with a scowl on her face and said to me do not leave my drink on the counter...I thought for a second I was being punked..... I was confused and said I asked you both and you said it was okay... she became argumentative and I said I am sorry I did not know...proceeded to walk away to put cream in my coffee and she said now you know.... rudely. I then turned to her and asked for the owner... then she raised her voice and told me to get out of the area.... to be honest this is simply ridiculous to have this pissing match... show the video and we can see who is being honest. If you were being honest, I would say I would love to come and have a free coffee but until you show the video, I'll pass for now. If I am wrong, I'll be the first to apologize and buy you and the three staff members who addressed me a cup of your coffee. Do the...
Read moreMy husband and I stopped here before heading to Moab for coffee and breakfast. Two sisters were working and they were very sweet and friendly. My husband and I both got ham and egg bagel sandwiches which were very good. I got an iced lavender honey latte which was amazing even though it was a tad sweet. My husband got an iced chai tea latte and it was phenomenal. He said it was the best chai he's ever gotten and I have to agree. We enjoyed it so much that we went there again when we stayed in Fruita on our way back home in Northern Colorado from our Utah road trip. This time I got a hazelnut latte half sweet and it was good. Quality roasted beans for sure. I also got a nutella banana panini and that was soooo good. I would suggest putting it on brioche bread rather than the regular panini bread, but hey I'm not complaining. Very cute inside and there's plenty of outdoor seating. We are glad we stopped here. Thanks for getting our...
Read moreStaff was very rude and gave me dirty looks as I asked for a coffee because their menu has next to nothing on it and then told me that wasn't a coffee and keep telling me I was wrong and ended up giving me the wrong drink. On top of that my drinks where handed out luke warm because it sat behind the counter by the espresso maker well other coffees and food was handed out. I was the first to order and the last to get food. On top of all that the lady who took my order thought it would be okay to bash other coffee joints and tell me I knew nothing about coffee. I will NEVER go back and I will NEVER recommend this place to anyone. I will go find a different local coffee shop where staff is not rude and where my coffee won't get cold waiting to be handed out even though I...
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