Krystal — Restaurant in Gainesville

This was the location on Jesse Jewell Pkwy, store #930. As we were eating our food in the dining room, the store manager (a lady) and an employee started screaming at each other....fighting about scheduling and hours I believe. I was completely appalled that the manager would engage in this argument right behind the counter where customers could here it. She knew we were in the store as we had just asked her to hand us a cup so we could get our drink since the kid that took our order just walked off without handing us a cup to get a drink. Management should always take a discussion like this to the back. My boyfriend even shouted at them and asked them to please stop shouting while we were eating and they kept arguing. Another employee came out and apologized to us and was clearly embarrassed. They were screaming so loud at each other that we didn't even finish our food. We threw away most of it and just left. As we were leaving my boyfriend went to the counter and told the male employee and the female manager that it was extremely unprofessional to have a shouting match where customers could here. No apology was made to us at all by the manager...she just watched us walk out. I normally visit this location a couple of times per week....but I will not be going back. I have spent over 20 years working in restaurants and this behavior is completely unacceptable between employees, especially unacceptable...

Update : ! Two days ago we had a full day of errands and problems We stopped by Krystal to get a snack and drinks , we were greeted with a friendly voice at the drive thru and asked for extra crispy fries and bacon Krystal burgers. The lady at the window cooked up some of the best fries ever and the cook made the bacon Krystal burgers fresh and delicious! This Krystal is tops in serving their customers with excellent quality and great service . I've not pasted in a while but made an extra effort to this time due to the great experience we had ,it turned our day around.

Great squishy old style double Krystal burgers 🍔 extra pickles plus they cook the fries a little bit more and they are excellent. Terrific sweet tea. However the true reason I stopped by was , I was having very bad and very painful leg cramps from my knees down to my feet. So badly that it was getting dangerous for me to drive. I asked for a cup of pickle juice ( that helps my leg cramps to ease up) The wonderful person at the window drive thru gave me the exact amount that I use at home . After sitting in the parking lot and eating three burgers and a few fries after drinking the pickle juice my leg cramps eased off and I was able to safely make it home 🏡 they went above and beyond to help me and I appreciate it very much ...

First off, if I could give NEGATIVE STARS I would. The Krystal’s on Jesse Jewell in Gainesville, Ga is AWFUL service! The fat, pierced, toothless, druggie coward that works the drive thru is the absolute most disrespectful slob I have ever seen. He was asked (politely) one question due to the fact he couldn’t produce a RECEIPT with the actual total he charged in which he stuttered and gave three DIFFERENT prices of what the total was. For him to act the way he did getting loud and when we go to talk he closes the window on us. POOR CUSTOMER SERVICE! It was hilarious how he was macho man Randy Savage cussing as we’re LEAVING. 🤣😂🤣😂 what a joke! He refused to give his name too. The fact that he was acting weird when asked why he charged $1 over just shows me that he was guilty of something. From what I gathered and seen his behavior he must over charge every customer $1 and keeps it to support whatever habit he has. He shouldn’t work at a fast food place if he doesn’t want to “deal” with PEOPLE!!! Mind you he was yelling and cussing at a 65 year old WOMAN! BTW It’s been months they can’t produce a receipt. 🤔 sounds a...