My husband and I are on vacation, on our way to California and we stayed in Gallup for the night. I'm so glad we found Wendy's to grab a bite to take to our room for the night. The young man at the drive thru was very thorough and considerate! I had his name but I lost my receipt and have forgotten it, but he had EXCELLENT communication with our order and I really would like him to be recognized for his awesome service!! It's not too often when you get great service because not only the business inside, but the window is ALWAYS busy. Our order was perfect, nothing was forgotten and it was hot and freshly cooked, and 🙂 that is a rare thing. Thank you Wendy's in Gallup for having an awesome team!!
Footnote :: our meals weren't listed as an...
Read moreWell thanks to Host #3057 and her crew today for having good customer service. Going the extra might not seem it works but in the long run points add up. For the moment it was a great experience and some relief to my belly. Hey. People say a good way to a man's heart is through the stomach. In this case you could bring the man back by giving good customer service which is what I got today. I got good customer service and I was pretty happy about that, even with sacrifices that people make everyday through the roughness and the toughness of this life we all live. There are wonderful beginnings to the day and this was one of them for me. Thank you Janice. May you and your crew have a wonderful...
Read moreI ordered a 4 for $4 meal through drive thru and parked and started to eat my burger during lunch and my burger was RAW, I hate disgusting raw burgers. Not only was the burger raw but the store was out of ice. I was on lunch break and it's disappointing that I didn't get to enjoy my burger for lunch. It seems like this one particular store is always having problems such as the cash drawer wouldn't open so we were told to exit the dine in area and today it's another. Not sure what the problem is but I don't get problems like this on the North Side Gallup Wendy's. So I rated this store 2 stars because there always a problem with my burger or forgot...
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