Service meh, charging discrepancies and lack of communication among each other.... Went to this place excited they had nachos but ended up getting tinga nachos which a was a better choice thus the only reason it got stars. For starters the place was empty so there should not have been hurried to order. While ordering we were still looking at what else to order, mind you there wasn’t even a minute pausé talking in real time not figurative. Mid order the older lady taking order just cut me off and gave me total, I just brushed it off and paid. We clearly said it was to go several times. The curritos which where mostly nonexistent were handed in an open box, one in the bottom part of a Togo box the other on the lid. Again that would have not been much of an issue the could have just put foil over it yet they struggle back and forth with what she said that’s how the serve to go and the older gentleman who seemed embarrassed said he wasn’t told it was to go. Then the younger man preps the strawberries and cream in a bowl after they had already struggled with the cuerritos because it was supposed to be to go. Oddly the tinga nachos and Gorditas were bagged to go yet he proceeded to make the strawberries in bowls. Again we were the only ones there. I also ordered a preparada which states cup of fruit and I quote “large cup with a lot of fruit” yet he took a large cup and filled it with ice. It was a large cup of ice with decorative fruit on top. It was filled with squirt and Chile. I was hesitant and thought there was a misunderstanding and told him I ordered a preparada and he said yes that’s it. I said I thought it was a cup of fruit. At this point I was already mad. I could have accepted the charge discrepancies because I know using square charges and small businesses struggle but that and everything else is just not ok. And yes ma’am I saw your faulty addition with each item, 3.99 plus 3.99 is not 9.20 and yes this is why I did not tip! Tinga nachos were good I do give them that...
Read moreWe when a man to have lunch at the place and the juice bar / refreshment part of the restaurant wasn't even open and she said oh the owners are not here yet so we can't serve you anything from that part!!! Bad business on a bit summer day. Lost several customers who just wanted to get refreshments just while we were having a less that "" standard"" lunch. I love the concept but they have some improvements to make for sure. I will give them another try. We will try something different simply because they were recommended by other people. Everyone deserves a second chance. But the way I feel if you are going to purchase a meal at the price we paid it definitely should be good and worth the$$$. Also we got an appetizer of chili con queso and chips. It was the ballpark canned cheese with some hot sauce added in it We do not recommend that at all very dissatisfied with that and never will purchase that again. Hope this helps the next person. Have a...
Read moreNo free chips! We finally asked if they had chips and salsa. We got them about 10 min later. We were charged $1 for a small plate of warm, thick chips and pretty hot green sauce. I love spicy, but that green sauce was pretty warm! The quesadillas were very good. The side of sour cream was about 1 table spoon and watery. The flavor was good but the consistency was way too thin. The pico de gallo was mostly onions. I was able to get more sour cream on request. Overall it seemed like the recipes leaned toward the more authentic Mexican food with the super spicy side of Tex-Mex. Personally I prefer traditional Tex-Mex over the more authentic Mexican...
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