Subway — Restaurant in Garland

My bf and I came here a month or so ago for the first (and probably last) time. We walked in around 6:30 or so and the guy behind the counter said something about "closed" but as it was pretty early in the evening still and no sign on the door or anything I just figured I had misheard him. Still not sure what he said so who knows.

Anyway, we ordered our sandwiches and I have to say, the whole ordeal was without a doubt the strangest interaction I've ever had in any restaurant ever. There was just the 1 guy there and just us for customers but at several points while making our sandwiches, he just stopped and stared blankly ahead. I got a philly cheese sub and my bf got a spicy Italian. When we have ordered the same sandwiches at another location (Rowlett- highly recommend as it's not far from this location & the experience was a lot better) they asked us what type of cheese we wanted, if we wanted our subs toasted, what condiments and vegetables, etc. This guy didn't ask any of that stuff, just went along making the sandwiches while occasionally pausing to stare off into space for a solid minute or so.

I don't believe he spoke to us other than whatever he said when we first walked in and a couple of times he kinda glared at my bf but to be fair I'm not sure if he meant to glare or what.

The food was fine, no complaints about that but the entire experience was just so bizarre and awkward that I don't think we will be...

DO NOT COME TO THIS LOCATION!!!

UPDATE! Again: the previous lovely worker is gone and the original incompetent guy is back. He touched the screen in between every order without changing gloves and purposefully gave the smallest amount of vegetables possible and only would get the grossest wilty pieces he could find. He then kept lingering around my children and making us very uncomfortable in general with his malicious glare. I don't know how he's still employed here years later. Perhaps nepotism or pity, either way, he needs to go.

The food is fresh but the man who has been there (not the owner) the last several times I've been there acts like he's high or something and never understands me. Every time I've asked him to cut my kids sandwhich into 3 instead of 2 and he always looks at me with a blank stare and cuts into 2. My 11 year old son is convinced this man can't count. This has happened the last 5 TIMES I've been there. I love subway and the owner is not super social but efficient and always correct, but this worker needs to go. He's either incompetent or strung out every shift. I will try one more time to just have him not cut it at all and see if he can manage that simple instruction. Will update my review if he fails or succeeds at this one simple...

Me and my wonderful family walk into subway at 7:17. He asked us did we have an online order twice after we said no he already had an attitude when we first walked in. Once he started walking towards to start making the sandwiches he slammed open the case that covers the ingredients. He started making the sandwiches with a lil sassines and attitude. My mother told him she didn’t want it toasted and he didn’t listen and he just put it in their and she said I didn’t want it toasted he took it out and slammed it on the counter. After that he coughed without covering his mouth and continued making the sandwiches. He wrapped up the sandwiches while still coughing everywhere without covering his mouth. My mother said she didn’t want her sandwiche no more because all the germs that were on the sandwich he got mad. He tried to give to give the sandwich that was coughed on to the customer behind us. He said out loud anyone have turkey he said yeah and the customer wanted two different meats on his sandwich the employee unwrapped my mom sandwich and he open and looks like he was about to use the coughed on sandwich for the next customer order. We walked out after. It was not a good experience it was very disgusting and will not...