My recent visit to this Starbucks location could have been better. We dropped by on a Sunday afternoon and were immediately met with hygiene concerns. One restroom ran out of toilet paper, while the other lacked any means for hand drying, whether paper towels or a functioning hand dryer.
When it came to our orders, the experience wasn't much better. While I appreciate that the kids' hot chocolates were well-prepared and served at an apt temperature for children, the other parts of our order faced challenges. Our coffee took an unusually long time to be prepared. Additionally, our standard tea request was overlooked: having the tea bags served on the side. This oversight meant we couldn't steep our tea to our preferred strength.
I'm unsure if the issues were due to staffing or training, but I sincerely hope they're addressed by my next visit in a month or so. The standard one expects from Starbucks wasn't met on...
Read moreUPDATE: As expected, no response from Starbucks…😆
My greeting as I entered was, “Do not put that in there!” It was a small STARBUCKS PAPER BAG that I had purchased at the last Starbucks I stopped. By the way, her name was Bella (congratulations, you made another negative review Bella)Every employee in there was rude, dismissive and disinterested. I understand the numerous 1 star reviews now. Hate your job?! Find another…
I know that I’ll get a canned response from Starbucks about “we’ll get it right, etc”. How do I know, I’ve read all the other canned response that prove no one reads reviews and takes them serious. I’m irritated enough to still write a review about the pathetic service. If you are serious about my review, leave me a number to...
Read moreMy husband ordered me a Salted Carmel Mocha Frappuccino decaf as he had so several times this year. This time the drive-thru Barista stated, "So you want the coffee taken out?" He told her that he wanted the coffee in, but if it could be decaf make it that way.
Well, basically my drink tasted like a plain chocolate shake. Really? I was already having a bad day and I wanted a Starbucks to lift my spirits. Luckily I have the best husband ever- he drove back into the parking lot and parked. He went inside and they made a new drink.
1 star taken off for the Barista not putting coffee in my Frappuccino. 1 star taken off for not having a garbage can to throw the drink away since the counter person could not take it to throw it...
Read more