I wanna preface by saying the quality is not the issue. Their pizza has always been my favorite, especially the slices. But lately Papas has been having some weird practices to do with the slices. Firstly, they started putting plastic wrap on the pizzas in the heater. I don’t like this for multiple reasons but to start I find that disgusting. I don’t want unneeded microplastics in my pizza. Especially under heat. But also the plastic literally started to melt on it and you can tell because the cheese formed with it and it had cling wrap impressions. They told me it was so it would last longer but honestly I would just prefer to eat the slices during lunch time without plastic wrap instead of the extra convince of having it during dinner. Ok number two is that now you have to call ahead for cheese slices. I am a vegetarian so I can’t eat anything else they make. But I find it ridiculous you have to call ahead for a popular flavor? Like what does that even mean? They’d make a whole new pizza? It completely ruins the convince. For example I used to go there at least once I week on my lunch breaks. I don’t have 20 minutes to wait around for them to make me a cheese slice. This is especially crazy because they have unpopular flavors like hawaiian regularly. It makes no sense! Also another thing. They used to have slices ready by 10:30 at the latest. Now sometimes I go in there and they don’t even have any slices by 11:30. I’m not sure if there were management changes or something but trust me customers notice!! Until Papas starts doing better I’m choosing...
Read moreI have been a customer and enjoyer of Papa Sav’s for a long time. However, the service I got tonight was unacceptable. I had ordered a pizza for pickup, over two hours in advance. When I arrived on time, I was told by the young girl at the counter that my pizza wasn’t ready yet. However, I saw my pizza in the warmer when I got there. There were two pizzas in there but she only looked at the top one. I didn’t think much of it until 10 mins later when I got the attention of an employee to ask about the wait time, and she proceeded to pull out the exact pizza that had been sitting there when I arrived. When I told her that my pizza had been sitting there, she accused me of not checking in with the teenage employee. In reality, I did check in with the employee… she was just too daft to look at BOTH pizzas in the warmer, not just the one on top. The attitude I got from the person who was supposed to be in charge of this establishment was absolutely foul. I had to leave promptly for an event - hence why I ordered my pizza to be picked up at a specific time. When I showed up to my event (late), the pizza was ICE cold. It certainly hadn’t come out of the oven “only minutes” before it was handed to me like the manager insisted. I truly hope no one else has an experience this disappointing. I’ll miss you Papa Sav’s. I just can’t justify spending $30 on a medium pizza only for the staff to be...
Read moreSo basically instead of going here you’re going to want to head a little farther west on state street, turn left on Kaneville Rd, take that until the light at Randall Rd and turn left there, take this until the next light which is Fargo Blvd and turn right followed by another quick right into that strip mall and go to Taylor Street Pizza. Trust me I’ve been letting these two restaurants compete for years and Taylor Street is miles better in all categories. If I had to use one word to describe Papa Saverios, it’d be inconsistent. I say this because their pizza slices are almost always average and seemed to have been sitting out for hours. You are to never experience this at taylor street. And no I don’t have anything to do with Taylor street or any relation, I’m just here to speak Truth. Don’t walk away from the...
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