Ike's Love & Sandwiches — Restaurant in Georgetown

TLDR: this Ike's can't figure out what "EXTRA Side of Dirty Sauce" means when people order on UberEats and haven't bothered giving me the things I ordered and paid for the last 3 orders.

Not sure how to get attention to this weird problem that Ike's has with actually delivering the things you order when you use UberEats, but maybe this will. I will certainly change this review to reflect the quality of the food (just great!) if they fix the issue.

The issue, you ask? I'll set the stage.

When you order a sandwich on UberEats, you have the option to add "EXTRA Side Of Dirty Sauce".

EXTRA. Side. It costs $0.75 more per EXTRA.

There's a completely separate option for "Dirty Sauce" on every sandwich order where you can ask for "light", "heavy", etc Dirty Sauce and it doesn't have any associated cost.

The last 3 orders I have put in through UberEats to this specific restaurant have not included the actual "EXTRA Side of Dirty Sauce" that I ordered. 2x per order, in fact.

I think they are putting extra Dirty Sauce on the actual sandwich, but that isn't what I ordered. I ordered an "EXTRA Side of Dirty Sauce". I have gotten this before a couple times (yeah, we really like Ike's, especially for parties) without any issue.

The first time they didn't include them, I actually didn't notice. I had to go back through my orders and check if I'd added it or not, because I usually add extra sauces anyhow. I order a bunch of sandwiches to cut up and serve for football games, etc.

After the 2nd time, I actually paid attention. It only costs $1.50 (2x, remember), so it wasn't a big deal, but it was irritating.

I specifically did it with my order today, and yet again did not get the 2x "EXTRA Side of Dirty Sauce" I paid for.

Is this a big deal? Nope. Should I just be quiet about it? Nope.

Come on, Georgetown Ike's - fix this. I know I can't be the only person that you're doing this to. Y'all even underlined the item on my receipt this last time and you still didn't put it in the bag with the other two sauces (Habanero and Yellow BBQ - so good)....

Ike’s Love & Sandwiches in Georgetown is in the back corner of the Wolf Creek Shopping Center. We stopped by on a Tuesday around 2 pm and they were not busy. The manager, Andrea, was very friendly and helped us with the menu since it was our first time. The menu is extensive with many options, and Andrea helped us make a choice based on our likes.

We ordered the #2 Hollywould's SF Cheesesteak and the #91.5 Ike's Reuben. There are a variety of toppings that you can add to your sandwich; some are free, and some are an extra charge. We both got lettuce and tomato added which were free. I got the Dutch Crunch bread with my Reuben, and my wife got the French Bread with her Cheesesteak. Both breads were freshly made and excellent, but I loved the Dutch Crunch bread the most. The meats are sliced in store, and the veggies are fresh and crisp. We made our sandwiches into a combo meal for an extra $4.50 which included a bag of kettle chips or a cookie and a 20 oz fountain drink. Each of the meals cost almost $20, which made the lunch total for two people around $40. This is a lot for a sub sandwich, a bag of chips, and a 20 oz drink, especially compared to some of the big national sandwich chains, but the sandwiches here are excellent.

The high cost for lunch will probably keep us from coming back on a regular basis, but we will definitely be back to Ike’s in the near future. Friendly service and great food are reasons to give Ike’s a try. I can’t wait to go back and try some of the...

BAD!

What do you get when you take a sandwich, double the price and half the size? This place.

Why are you charging $14 for a sandwich that's pretty much empty and also only 6 in long and doesn't even really taste good? I'm at a loss. And that doesn't even include drinks or a sandwich.

I could get the exact same sandwich at Subway for cheaper and bigger and more filling. And at least they don't pretend to be gourmet. Or use the word love in the name pretending they are some sort of mom and pop shop where the owners are present let alone care. This place feels like a soulless chain.

Even your godfather sauce or crazy sauce or whatever peaked my interest had no flavor.

But the sandwiches are literally 6 in long and I can count the slices of meat on three fingers. And the Philly cheese steak was absolutely disgusting. Thin sliced shaved meat? Three slices of turkey on a turkey sandwich?

The fact that one location let alone a dozens across the country are open is really a testament to how little some people know about food. This is not good food. Sadly unlike medicine or law any old putz can open a restaurant and I guess there's enough uneducated eaters...