Bruster's Real Ice Cream — Restaurant in Georgia

Hi, we use to go to this place all the time on a warm night and enjoy some good ice cream! Unfortunately our visit this evening was less than pleasant. After ordering our ice cream and as we were heading towards the window to pay there was a car in front of us that had a dog hanging out of the back window, St Benard to be exact, as I watched the young lady collect payment from the customer in front of us I honestly kept thinking, "I hope she doesn't touch that dog and if she does I hope she washes her hands before she handles our ice cream!" Well, she did exactly what I thought she would! She not only touched him but fed him a treat or something with her bare hands and she then took a picture of the dog, (I have this on my dash cam if necessary) I then told my wife, "I hope to GOD she doesn't handle my banana split after she just touched that dog" , PLEASE DON'T! Don't get me wrong we are dog lovers too and my dog is definitely a part of our family but my dog is not allowed in my kitchen and I definitely wouldn't go prepare or serve food to anyone without washing my hands if I touched him! Even if i just picked up my grandchild, I wouldn't serve food without washing my hands. Her justification after I said I want a refund was I DIDNT PREPARE YOUR FOOD, HE DID. Well she touched the carton that my food was in and was getting ready to hand it to me wo/washing her hands! No young lady you can't do that! I politely asked for a refund and kept moving. I won't return to this location in the future! Furthermore everyone please write reviews on your experience at these places. 1=10, 10= 100, 100= 1000... shut these places down if they are not willing to give you their best! I know of 1 chicken restaurant that should be the standard for all fast food restaurants! I'm...

We love it here, but last night we saw something from the drive through which really made me love this place. A man in the car in front of us was irate about the server feeding the car in front of HIM a treat (he was loud enough to let everyone know). Despite the employee explaining to him that she did not prepare his food, the customer chastised her. Something which was supposed to be so joyful to an individual was ruined by someone else. By dealing with this unreasonable customer, the employees handled themselves with upmost dignity and poise by the time I pulled up to the window. The server looked as if she was going to cry BUT she maintained a friendly attitude and I saw as her fellow employees made sure she was okay. This kind of teamwork and dedication makes me reflect on my own time in the food service and how painful those days can be. Don’t let him get you down girls!! Keep...

Decided to grab some ice cream for the family! We live off Barrett parkway and have never had a problem with this place. Went through the drive thru and the car in front of me took almost 20 minutes in all from ordering to actual receiving her order. The car behind me was honking at her and ended pull out of the line to go to the window. Being a patient person I got to the window and the young girl acted like she had no idea what I ordered and when she asked me she wanted me to fill in the blanks of the rest of the order. Once I got my order and got home most of it was melted. My blast was complete liquid. Not sure if they are keeping the ice cream at the right temperatures or they premade everything and the lady in front took forever but we had to throw everything in the freezer when we got home! That’s it, not to bad of experience. Just...