Ordered almost $100 of food and took it back to Chili’s. Now I’m having a hard time getting a refund because I was told by the restaurant that they couldn’t replace my order.
I ordered through the Its Just Wings website and picked my order up from the restaurant. The restaurant said they could not replace my food but could submit a request for a refund for me and that I would have to contact Door Dash. Called them but due to me not ordering through DD I was told that they could not locate the order and are basically unable to help. The GM at the restaurant even got on the phone to try and explain the situation without luck. I am currently in a refund limbo because Chili’s can’t refund the money and DD can’t locate an order to refund.
Would be greatly appreciated if I could be contacted by someone who can assist! (I have already submitted a request on the...
Read moreI highly recommend calling before you go. This is the 3rd time I have been turned away. And mind you this is 26 minutes away from my house. As soon as we walked in we were told they have one server it will be 30-45 min wait, which I’m use to waiting to getting seated elsewhere as well, but the fact that they NEVER HAVE STAFF. The last time we stood there for 7min before we were greeted then were turned around they closed early because they were low staff, we were told only takeout since they were low staffed. It’s like why not just shet down, or let me wait don’t just be like “ oh no staff so” just tell...
Read moreNever again in my life. They jazz it up on Doordash cause what I got in this bag compared to the pictures I seen. A definite no and I had to stop myself from going up there and addressing the issue face to face. Super over cooked. To the point where the bone was brittle and breaking as I was eating. It tasted like fried chicken that had been fried before . Then my mf container. Everything was just thrown in. Wings weren't even coated it had sauce drizzled on. With my fries in a puddle of teriyaki sauce. Whoever run the kitchen. Ya...
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