I went to this place today, after hearing great things, to get gifts as thank you's for two professional businesses today. I wanted the mini bunts and was told I needed to order a dozen, which I was going to do anyway, but I asked that they be put into two boxes, 6 a piece, as I was going to give the as gifts. I was promptly told they could not do that. I saw cake boxes sitting on a shelf and asked if she couldn't use those boxes, and she said, "I am not allowed to, they might tip over, but you might want to try those", as she pointed to the larger cakes. To say I was incredulous is beyond words. I was polite, it wasn't as if I asked her to gift wrap them, just put 6 in one box and 6 in another! I politely said thank you, no, I did not care for the others and turned to walk out. I stopped at the door and turned and said, you might want to consider changing the policy, especially for those who might want to use them as gifts. And left. I went immediately to Bees Knees and spent over $50, and their service was impeccable. The problem is you not only missed out on a sale, but you missed your product going into two businesses in Athens. Of course the greatest problem is now I know about your...
Ā Ā Ā Read moreCalled location and asked about placing an order for a few Butlet cakes. I was looking for the blueberry flavor. I asked the associate to answer the phone should I put in an order? They advise me know we will not run out of that. I guarantee it. I advised him I would arrive exactly at 2 PM to pick them up. I arrived at 2 PM and of course he never guessed us but they were out their response was we can sell you another cake that we have. The only downside to that is it was $55 versus the price of the black light cakes. I am incredibly disappointed with this location. I have been a long time customer. And now my wife will not have a cake on Motherās Day. Let me rephrase that she wonāt have her favorite cake on Motherās Day that her son was going to give her incredibly disappointed with their service. Itās unfortunate. Thereās only one location in Athens to...
Ā Ā Ā Read moreAs a local google guide, our big family LOVES trying new places. We stopped by last week after church to realize this establishment is closed on Sunday, which we have ZERO problems with, kudos to them. We went home and put off going until another day.
My sister brought us several yesterday to our house, WOW!!! I think we all forgot the word cupcake!!! These are fabulous!!! Lemon, red velvet, chocolate, vanilla, she brought us a variety, & they are incredible!!!
Iāve already heard of the local owner/operator getting involved in making certain others have a great experience. I will say, THAT will make them huge here in our town. Small town USA, word gets around, and I sure sing praises to everyone I know about great experiences. Thumbs up, and we wish them...
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