I recently had the pleasure of dining at Surcheros, and I must say it was a fantastic experience from start to finish. The welcoming atmosphere of the restaurant immediately set the tone for a delightful meal.
The food at Surcheros surpassed my expectations in every way. It was not only fresh but also incredibly delicious, easily outshining other similar establishments like Chipotle. The flavors were vibrant, and the quality of the ingredients was evident in every bite.
What truly made my visit exceptional was the outstanding service provided by the staff, who were all friendly and accommodating. However, one employee, Mr. Chick, truly stood out. His kindness, attentiveness, and genuine care for our dining experience were unparalleled.
Mr. Chick's exceptional warmth and friendliness were truly remarkable. He greeted us with a genuine smile and took the time to ensure that we were comfortable and enjoying our meal. His attentiveness to detail and willingness to go the extra mile to make our experience special was truly heartwarming.
Throughout our visit, Mr. Chick exuded a sense of genuine care and hospitality that made us feel like valued guests. His positive attitude and kind demeanor created a welcoming and inclusive atmosphere that enhanced our dining experience.
Mr. Chick's exceptional service and the kindness he showed us truly made our visit to Surcheros unforgettable. His outstanding hospitality and big heart are a testament to the exceptional quality of service at Surcheros.
Thanks to Mr. Chick and the rest of the staff, we had a wonderful dining experience and will definitely be returning to Surcheros in the future.
Overall, I highly recommend Surcheros to anyone looking for delicious food, a welcoming atmosphere, and top-notch service. Thank you, Surcheros, for a truly memorable...
Read moreI've worked in the food industry for over 10 years, so I understand there are off days but when I walked in Saturday at 11, no one acknowledged us. There was no hello, thank you, or have a nice day.. There was no trash bag in the outside trash can. Two of the girls seemed to be doing things that should have already been done before opening, ie, putting rugs down and wiping out bowls. The one girl making the orders could have used a little help. She seemed nervous to be making orders by herself. When the shift leader took my money, she didn't speak then either. Its just very rude and unwelcoming when the employees act like the customers aren't there. And it doesn't matter if they come in everyday. I'm still a paying customer. I never have an issue through the week, just on Saturdays when the normal employees aren't there. Hospitality goes a long way especially since we are in the south. Look forward to seeing you guys Monday.
This is our daily lunch place. If they were open on Sundays we would be there too. The staff are friendly and seem like friends. They know our order and they always do a great job putting our quesadillas together just like we like it. Thanks for the delicious food and the wonderful atmosphere. That's what keeps us...
Read moreFound you on Google, all reviews seemed favorable so off I went. Tried a burrito, liked the idea of the many choices of tortillas to choose from. Went for beef and chicken on the jalapenos tortilla. The ordering and choices are a lot like Moe's and I commented this to the assemblers (not sure how to address the girls and by no means trying to be negative or disrespectful). They thought it was more like a Chipotle, I replied oh no, don't even lower Surcheros to them. I've had bad experiences at Chipotle and they have had their share of poor food handling press. Their response was hadn't even tried either. Moe's reference was intended to be a complement. Any way, it was overall good. Food wasn't necessarily hot, might want to check this regularly. And even had double queso, one in the burrito and one on the side but seemed very watery and not very flavorful. I liked the minced jalapenos and the freshness of all the condiments. The atmosphere could have been a little more lively, maybe some background music? The staff was pleasant and the restaurant was clean. I would recommend Surcheros and will revisit next...
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