Whataburger — Restaurant in Georgia

Do yourself a favor and skip this place. We live in NC where there is a local (and much better) What-a-Burger chain of restaurants. The problems I had here was 1) with the guy at the drive through window. Every time I am asked to pull forward, I ask what am I waiting on and is the car behind me waiting on the same thing. His reply was that I was waiting on my food, not some particualr item, just my food. Like I forgot why I was there. So I told him, I would just wait right where I was. He then said, that's fine, I will just go get my manager. That was cool with me. The manager never came over, but he came back less than a minute later with my food. So you see, there was no reason for me to pull up anyway. But here is where I had my second problem, 2) the food. I ordered a bacon cheeseburger, with no lettuce or tomato, but they also did not put any bacon on it. I mean really? That is what I ordered. Had gotten too far down the highway to turn around. Also the onion rings where over cooked, some burnt, very thin slices of onion. My wife's fries were not fresh and had no salt on them at all, and her chicken tenders were more breading than chicken.

Overall for the $21 bucks I paid, we feel extremely ripped off for what we got, and on top had to deal with some kid's rotten attitude.

This was the first AND last time we will ever darken the doorstep of the Texas chain of Wataburger. You can take that to your manager too,...

Granted, I went to eat around 10:30, but damn. The kiosk was annoying to use, no one at the counter. No table number cards to assign to yourself. Ordered 2 burgers, and a large fry and large drink. Took close to 20 minutes to get my food. The fries were old, you can tell they were reheated. Burgers were okay, smashed down to perfection. While dining there, I got to experience the incompetence of the staff, as another customer ordered a patty melt with chopped onions. She and her man waited 15 minutes as well, only to be served a "burnt burger with no onions". When the problem was brought up to the staff, they followed the usual course of action by saying they'll remake it, and sorry for the inconvenience. However, the second time, it came out wrong, IDENTICALLY like the first time. Girl must've had a hard day, because she sighed heavily and began to sob angrily when she saw the burger. The man went up to discuss the concerns of consistent issues. After some lengthy discussion, the customers were assured the melt would be done right. And, third time's the charm, it was. Maybe it'll be different during the day, but the whole night staff did not seem to be there. But if you wanna be ignored by everyone, go at night, it's quiet, and the only time you see staff, is when they go on breaks or bring your food. Otherwise, they're...

Came in at 5am on a Sunday morning 3 employees in store couple more outside standing around. Was told by inside employees in had to order with the kiosk only. I've never used the kiosk at a whataburger, not as easy as many other restaurants. I was having trouble with it ,the employee that told me to use it just standing there looking at me like he didn't care , never offering to help. It's a shame I really like whataburger breakfast. There's a new whataburger in Covington, GA. and it is awesome any time of the day or night. But no worries I went across the street to a 24 hour restaurant that was happy to have a customer and the food and service was great. I have since seen all the bad reviews, maybe someone at corporate will read this and get this place in shape. I certainly hope so there's a lot of competition nearby that's doing a much better job. I'll keep going to whataburger just not this one. Well I'm back it's about a year later. Several people standing around in the back doing nothing, nobody at the front taking orders. My wife ordered for us on the kiosk, no way for us to get our drink cups , nobody comes out to check on customers or clean off tables. We've never been to a Whataburger that's this bad. We still like Whataburger, but we'll never come back to this one ! Management should be ashamed...