Won't be back to this location. Had dinner in hand from Chipotle next door and dashed in here to get drinks. No one else was there except this guy, who I can only assume was an off duty employee or friend of the barista. I ordered and my iced cold brew with soy milk was disgusting, which the poor cashier had to make because the barista to too busy talking and snap chatting with the guy visiting. When more people came in she had to go back to the register and after watching the barista ignore my second drink for 3 or 4 mins, I walked over to the bar and stared at him. He continued to talk to the friend while half heartedly making my second drink. When he got halfway through with it the lady who ordered 5 mins after me was standing at the bar and he put my drink down, questioned her about hers and started making her drink! The cashier had to leave the register and finish making my second drink, all the while this off duty employee or friend is obliviously chatting away. Nothing irritates me more than when employees have friends or off duty employees in the workplace and focus on them like it's social hour instead of paying attention to the customers...and the off duty employees should know better!! Needless to say I will not waste my time going back to this location. Hopefully a manager will see this and act accordingly. Whoever the male barista was that was working Friday the 29th around 7:30pm...and give that female cashier a raise because she was doing his...
Read moreSo I'm a regular in there every morning! I never have an issue with service unless I'm being waited on one employee. She constantly does everyone else's drinks but mine. I showed up this morning to a completely empty Starbucks I was first in line so I ordered my drink. She asked target employee to help her cuz I did have 4 drinks and there was now a couple people in line. So the guy starts making my drinks trying hard but then she continues to take everyone's orders stacking drink after drink and then finally starts making drinks. Instead of helping the guy with my drinks to get me out of there Im watching 8 different customers get their drinks and leave as I'm sitting there waiting 20 minutes to get my order! I shouldn't have ever waited this long and watched every single customer walk out before me. Now I've never complained cuz I do love this location but it is every time she works that I'm standing there for a long time. Please next time help out with the first customers order before making other drinks. Im now late to church and im so...
Read moreSo, just to avoid confusion, this is the Starbucks inside the Target, not the stand alone one in the same plaza. I went in to get a drink, left a tip, and waited patiently. It was empty in the Starbucks, and the barista lady started the shots, and went on doing other things. About a minute later, she returns to finish making my drink. Being a Starbucks barista myself (at a different location), I know that espresso shots die and go bad after 10 seconds of sitting and not being mixed in. So, she returns later and finishes making my drink, which apparently comes with 80% ice now. Then, she puts it on the counter and says "here" and goes back to doing whatever is more important than customer service. I'm not one to fuss about things like this, so I just took the drink and left. However, I will not be returning to this Starbucks location again. Instead, I will go to the much more friendly, inviting, and welcoming location right by it, and I advise you to...
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