Ledo Pizza (Woodmore Towne Centre) — Restaurant in Glenarden

Have patronized this Ledos one time before and food and service were good.

Had a chance to visit again and was very very pleased with the visit.

We were having a bunch of friends over last Saturday. So my Wife ordered 50 1/2 and 1/2 wings from the Ledo’s in Vista Gardens on Friday with the manager.

On Saturday about a half hour before our friends were to arrive, my Wife went to pick up the order. Not only did Vista Gardens not have our order ready but the manager she placed the order with on Friday never entered it into the system.

My Wife was very very irritated about this and asked the staff, who by the way knows her as a regular customer, to speak to the manager.

She was told that the manager was in the back. The manager would not come out to talk to her. She was told that they could not fill the order at that time. Wife was very very angry about this and left.

So I called Ledos Woodmore and asked how long would it take them to do 50 1/2 and 1/2 wings? The lady on the phone who I assume was the manager, said “15 minutes.”

I gave her my name, said thanks and I will be there is 15 minutes. 15 minutes later I get a call while on my way from the lady letting me know my order was ready.

I arrived to the store and my order of 50 1/2 and 1/2 wings we were ready and piping hot. I ordered additional Ranch dressing and the lady I spoke to threw one in for free.

I asked her how in 15 minutes and she said “in 15 minutes.” Too good to be true right? Checked my order and the wings were done and everything was on point.

We were regulars at the Vista Garden Ledos but after the bad experience we had there and the great experience at Woodmore, it is now our favorite Ledos.

Matter of fact we just ordered their last...

I had a terrible experience at Ledo's Pizza in Woodmore Towne Centre . I ordered wings for pickup, and when I arrived, the Indian manager claimed someone else had already picked up my order. Before even looking into the issue, she accused me of sending someone else to pick it up, which was completely false and extremely disrespectful. One of the employees mentioned that the manager was still helping me, but after that, the manager completely ignored me. I had to ask if my food was being remade, and to my surprise, she told me no! She then proceeded to say that someone else with the same confirmation number and name picked up my order, which makes no sense at all. The story kept changing, and the manager refused to take any accountability. To make matters worse, she refused to give me a refund or remake my food. This experience was frustrating and extremely unprofessional. The customer service was horrible and I will not be returning to Ledo’s after...

The India lady was very nasty because my order was done wrong. Then proceeded to tell me that I'm going to take the wrong order because it's already cooked. I politely decline and asked her to remake the pizza. She then proceeds to ask me about the current pizza that has been made. I tell her I don't know what she is going to do with the incorrect pizza but I would like what I ordered. She then says something to the India men in the back and they remake my order. Once my order comes she says "HERE" give me the pizza very aggressively. Let's just say I...