McDonald's — Restaurant in Glendale

DONE WITH THIS PLACE (A MUST READ) I ordered a meal through the drive thru. The woman who took my money was awesome, thank you. Get to the window to pick up my order and I was told to move forward because they were waiting on "fries". I said perfect, no problem since we are waiting can I order a vanilla cone. No one and I mean NO ONE had a name tag on, so I will need to be descriptive here. I was told by a boy in the drive thru with short in the back but wavy black hair on top of his head w/braces in a blue shirt "no, you have to go back around". I said "I could understand that if we currently weren't waiting for fries and does the next order have fries". Same boy says "I don't have a drawer up here to take money" (All of us have been to McDonalds, all of us know they have drawrers up front. 3 other employees were literally standing there listening to this conversation anyone of them could have simply took the $1 and gave me the cone before the fries were up). The other 3 employees were 2 girls both with greyish shirts on, probably shift leaders, hoping not managers, one shorter with black hair not pulled back with extra long eyelashes the other girl was tall browninsh long hair in a ponytail and the 3rd employee standing around was a boy in a blue shirt. One of those employees had a drawer up front. The shorter girl with the eyelashes said "fine, I'll get you the cone, you don't have to come at me like that". First of all, come at you like what? I never raised my voice. The boy with the braces handed me my food, I said "are you going to take my money for the cone"? Once again, he said "you have to go back around'. I thought we solved this... I said "I would like the number to your boss". The girl with short hair from inside the building not at the window, says "it's on your receipt". I said "no, that's the number to this restuarant". Now these employees are delivering food to custmers behind me. The girl with short hair came to the window and said "the phone number is on the receipt", I said again "the phone on this receipt is to this restuarant'. She asked to see the receipt. She then took more time to look the receipt up and down scanning for a seperate number, She took my receipt and left. She returned said nothing while her head was turned and handed me my receipt with a phone number on it. I pulled away as I called the number she wrote on the receipt. A girl answered "McDonalds". I found this odd and it made me question if this McDonalds is corporately owned or privately owned. It is privately owned. The girl that answered the phone was rude. Those of you in a professional world, the first rule whether the customer is right or wrong is to simply listen. Shut up and let the person get out the complaint. I do not believe the customer is always right. Not in this day and age, no way! I too would like to stand up for my employees in situations. However, she wasn't there, so I would think she would want to look into this before being defense towards me. Seriously, am I looking for a free hamburger? Absolutely not - give me a break. Let me be clear here, I am not out for free food. Any good business owner should ask themselves, who goes to this extent of waiting for a phone number, calling it, giving my name and number for the next person to contact me back and putting my story on google review. Someone who will not continue taking bad service from rude people and someone who will not continue to spend money at businesses of owners that condon their employees treating people rudely and lacking customer service skills. People YOU DO NOT HAVE TO EXCEPT TREATMENT LIKE THIS! STOP SHOPPING THERE!! STAND UP FOR YOURSELF. I get, you're saying "this lady is crazy, it's over a cone". NO NO NO, it's the lack of customer service skills people have and they continually want more money for bad service! PUT A STOP TO IT! My quest will continue...on to the next...

A very nice McDonald's. Normal prices and good service. Excellent McDonald's to go to.

McDonald's in Glendale never disappoints, and it continues to be my go-to fast-food restaurant for a reason. This iconic eatery consistently delivers an outstanding dining experience that keeps me coming back for more.

First and foremost, the food is consistently delicious. From their famous Big Macs to their mouthwatering Chicken McNuggets, every item on the menu is prepared with care and precision. The quality is always top-notch, and the familiar flavors never fail to satisfy my cravings.

Moreover, the service at this McDonald's location is exemplary. The staff members are friendly, efficient, and always strive to ensure a pleasant visit. They take orders with a smile, and my food is consistently served fresh and hot. Whether I choose to dine in or go through the drive-thru, the service is consistently fast and reliable.

The restaurant itself is clean, well-maintained, and provides a comfortable environment to enjoy a meal. Whether I'm grabbing a quick bite during a busy day or having a meal with friends, McDonald's Glendale offers a welcoming atmosphere that suits any occasion.

The reasonable prices are another reason why I love McDonald's. I can enjoy a tasty and filling meal without breaking the bank, making it an excellent option for a budget-friendly dining experience.

In conclusion, McDonald's Glendale deserves its five-star rating. With consistently delicious food, exceptional service, a welcoming ambiance, and affordable prices, it remains a classic and reliable delight for all fast-food enthusiasts. Whether you're a local or just passing through, I highly recommend stopping by McDonald's Glendale for a satisfying and...

If I could give negative stars I would. You ought to be ashamed of yourself for the way I was treated, & if I was treated that way I guarantee there are more customers treated this way. I don't normally use food apps, but I was told sometimes they have good deals so while in the restaurant I downloaded the McDonald's app... & I won a free large French fry, which I never got. It was scanned at the counter with the rest of my order, but wasn't in the bag. i told the... female behind the counter.... she wasn't a lady... she was in a blue shirt. The only one back there dressed like that. She looked at my receipt, grabbed my bag opened up one of the wrappers of one of my burgers & shoved the bag aside under a lamp. Proceeded to help a dozen other customers & i saw her make fries for other people so there was absokutely ZERO EXCUSE for what she did! You guys need to get it together! Im so beside myself with anger, & if i was a female id have walked out in cuffs because she needs to have some respect, decency & just common courtesy beat into her! It's not my fault she's fat ugly & gross! I will never step foot into any McDonald's Ever again! Not that anyone cares... but I won't!...